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Comfort Inn & Suites Geneva - West Chicago

Geneva, Illinois United States of America

Comfort Inn & Suites Geneva - West Chicago
4.5
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Property Location
A stay at Comfort Inn & Suites Geneva - West Chicago places you in the heart of Geneva, within a 10-minute drive of Arcada Theater and Chicago Premium Outlets. This hotel is 5.2 mi (8.4 km) from Kane County Fairgrounds and 7.6 mi (12.3 km) from Central Dupage Hospital.

Rooms
Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 43-inch LED televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.

Dining
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and express check-out. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Need to know info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
788connieb
|1 review
Spotless for “Spot”: A Perfect Pet Property I had been on the road for twelve hours and just needed a good pet-friendly hotel. Those who travel with dogs know that getting a decent room when you travel with a dog is rare. Essentially the pet owner pays an extra fee to sleep in a shabby, low-end room that reeks of the previous pets. Not so with the Comfort Suites at the crossroads of interstate highways 64 and 57 in Mt. Vernon, IL. This hotel was SPOTLESS! Not only that, the room looked brand new, with a gorgeous shower, very comfortable bed, and newer furnishings. There was even a sofa that appeared Rover-approved. Breakfast was better than most and the staff were amazingly helpful and friendly on the two nights I stayed there. This property deserves high marks for its house-keeping personnel, its front desk staff and the wonderful woman who manages breakfast as well as myriad jobs throughout the day.
Global550251
|1 review
Aweful stay no sleep and whirlpool non working. We are Diamond members have been for very long time, this isn’t our first stay at this hotel. We’ve stayed here many times before but now we’re thinking of not coming back. We had two king rooms with whirlpools, one whirlpool worked one in the other room didn’t. I went to tell the front desk clerk he just said ok and that was all he was saying to me. I spent all night awake listening to a very loud fridge in our room, now I did tell the front desk about this asked to be moved but I was told there was no other rooms like ours to switch too because they were all book up. Then around 4:30am I mentioned it again he just was like oh that’s not right asked if I had said anything to the one that was there before he came in to work well yes I did but wasn’t taken seriously. So yeah thinking this will be our last stay at this hotel, no help, no sleep, our bathroom door was filthy and so were the door knobs not to mention awful sounding fridge ALL night. Poor customer service about any of my issues. For as much as we paid, we should have been treated better.
Mel W
|1 review
Like staying with Friends We had to "evacuate" our home for a couple of days due to some construction, so chose Comfort Inn due to it's proximity to our house, so my husband could drive back and forth to check on the progress of the job...from the minute I called to make reservations and spoke with Jeff, I knew we made a good choice. He was funny, informative and extremely helpful. We had a very comfortable room, exceptionally clean and welcoming. The bed was very comfortable, the pillows were wonderful . The bathroom was spotless. Every morning there is a nice breakfast available, at no cost to guests, with a lot of good, healthy choices...fruit, yogurts, muffins, etc. The hotel is right across a parking lot from Country House..a great restaurant and one of our favorites. My cousins stayed at this same hotel when they were here visiting from England. When I told Christine that we were staying at the same hotel they did, she said "Isn't it just like staying with friends..?" I think that's a perfect description.
thefiretourguide
|1 review
Pleasant and enjoyable stay worth the extra expense Updated motel with modern clean lobby. Spacious clean room with average pillows, linens, paper products, television. Above average towels and an adequate mattress. Felt safe in the suburban neighborhood. Did not experience the pool. Had an anomaly in the bathtub where the main shower wall was loose and separated from the drywall at the bottom of the tub. The best breakfast bar experienced this vacation with good selection and an attendant that was working hard to keep breakfast food stocked. Lemon water offered in the lobby was a nice addition. Front desk employee was professional, friendly and pleasantly answered questions. Manager dealing with an overbooked motel was disheartening. My guests and I rated our stay pleasant and enjoyable and worth the extra expense.
rshiek
|1 review
Never Ever Stay Here! Worst Experience! Called hotel for shuttle from airport, which was no problem until they called me and said it wouldn’t be there for another 3-4 hours and I should get a taxi. Room had what I hope is food on the walls and a dirty tub. I cleaned the tub so my child could bath, but the drain didn’t close-so I blocked the drain with an hand towel-and the shower had to run to fill the tub. Ride back to airport in shuttle -broken seatbelts and they shoved more people into the shuttle then they had seats!! They actually had someone sit in the trunk with the luggage!!! This was a major WTH experience

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