The Gardens at West Maui

Lovely self catering spot Booked here for a week we were in apartment 201 on the ground floor. Nice and clean with outside patio and chairs. We had paper products and washing up liquid, bin bags etc supplied as well which saved on the shopping list. Pool was nice and quiet on the couple of occasions we used it. Bus stop a 2 minute walk away and being over 55 it was free on proof of age. Beach a 5 minute walk away but it was busy. The only thing that would have been nice would have been a couple of beach chairs to use but not a deal breaker. Would stay here again

Average The place needs security at night Doors security tight Bug and ants free. Needs more friendly staff, activities within the hotel. Can provide more non-stick cookware. People upstairs were very noisy, couldn't sleep some nights. Other than that the place was fine.

3 weeks in paradise We just arrived home from 3 weeks at The Gardens at West Maui. We loved the location. Very close to Napili Bay and Kapalua Bay, both great beaches and easy walking to both. This is our 3rd trip to Maui and 1st time at this location. The Gardens at West Maui is apartment style rooms and you can stay on the floor level or level 2. You will need to climb a set of stairs. Upon check in we found ourselves in a ground floor room with a lanai that faced a hedge with no view what so ever. Considering we were here for 3 weeks, it seemed kind of bleak. Initially I contacted the management and they said no options except to move to the room directly above us at the end of 1st week however the room was smaller with one bathroom as compared to the room we had which had 2 bathrooms. We decided to not move but early the next week I contacted management again regarding a hot tub issue on the site (seemed to be cold) and mentioned again that we would prefer a 2nd level room considering our length of time. After a bit of back and forth (I know its Jenga to assign rooms), they offered a 2nd level room which met our needs for the remainder of the stay. We really did appreciate this! The kitchens are well stocked, decent cooking utensils and pans, 2 BBQ's on-site, a pool (unheated but not really that cold-we are Canadian and it felt refreshing), a hot tub. The pool area was never crowded and we went most days at the end of our day after beach. The grounds are well kept and the plants are stunning, everything is clean. The bed in the first unit was well used and on the verge of end of life but the bed in 2nd unit was great! Tons of towels in the units which I appreciate. The chickens are everywhere as there are private yards beside The Gardens but we did not mind the crowing and got used to it. I would stay here again. Great value for the points I exchanged through RCI and I loved the area so much. Thanks to the resort staff for your work!

Great location Absolutely a great location and neighborhood. Dont expect a hotel vibe or staff there for service, it's basically an apartment complex and we barely talked to any staff, that was great! Felt like i owned a place in Hawaii. Very well kept grounds, clean large rooms with washer, dryer, BBQ grills and a cute little pool and hot tub. You will be woken up by roosters but that is every where on the islands and to be expected. Easy walk to several bays, great snorkeling spots, boogie boarding, and floating on tubes. We ventured out twice and each time was ready to be back to the condo and quiet beaches and restaurants nearby.

Dissapointed The office staff make you feel like you are bothering them. The resort seems peaceful at first glance but then you hear the barking dogs and yelling from next door. The hot tub was not hot and the pool was cold.