Family Dental Care, Waukegan

I had the best care.

Speechless. I am a very rigid and nervous individual. But, from the moment I made my appointment to the final result; everything wa streamed and professional. Front desk is beyond courteous and accommodating. The appointment reminders where both via text and a cheerful call. I had ZOOM whitening. Dr. Villa as well as the technician Victor where patient, informative and thorough. Victor was so precise, careful and meticulous. Completely making me feel at ease. The result of the treatment was beyond what I expected. 6 shades whiter !!!! AMAZING!!! Highly recommend this dental practice

Was very pleased with the business and will be returning.

I purchased a Groupon for a dental cleaning and x-rays. Simply the dentist refused to do the cleaning I paid for insisting that I purchase a deep cleaning is more expensive. Now what you need to understand is that a cleaning and x-rays usually take an hour to an hour 25 minutes. I arrived, completed the new patient forms in 10 minutes, sat for 20 minutes with the hygienist confirming my chart, the dentist then took another 30 minutes reviewing the chart and asking me questions. So I'm there for an hour already! The dentist then told me that the basic work I paid for she would not preform and that she would apply what I paid to a more expensive form of cleaning called a deep cleaning. I was shocked that she was so blatant in the up-sell arena. To top it off, and I'm not exaggerating, the dentist I can assure you did not believe in deodorant. The experience was one for the books. My suggestion...pull these guys from Groupon and certainly go elsewhere. I'll take the loss for the comedic value of this idiot.