Bounce Playground, Westbury

1500 Old Country Road, Westbury, NY 11590

Deals at this location

How to reach us

Redemption locations map
©  MapTiler   ©   OpenStreetMap  contributors
Bounce Playground
620.8 mi

1500 Old Country Road, Westbury, NY 11590

Closed

About Bounce Playground


Customer Reviews

3.3
based on Groupon 12 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
Brandon
1 rating|1 review
It was fun and I loved the vibe from the staff. A little expensive (only your kids needed the full experience) but I definitely see where the investment funds went lol.
Vianna
13 ratings|2 reviews
Its was a complete scam! The activity was advertised at Atlas Park, but it was instead scheduled at a different venue, Amazura(an adults club) in Jamaica, Queens which where a recent shooting happened at this place where people were hurt (attached pictures). They changed location last the day before the event and the worst part is that groupon didnt want to do anything about this and refund me.

Merchant reply:

236 days ago
Hi Vianna, we are sorry you feel that way. Atlas Park would not move forward with the event due to a conflict with a competitor who is a standing tenant so we had to quickly get a new venue. it was not changed the day before but rather a week before. An incident that happened at an adult event had nothing to do with our experience as the event went very well and everyone was safe and had fun.
Melissa
5 ratings|2 reviews
Very unorganized

Merchant reply:

285 days ago
Hi Melissa, thank you for your feedback. please email us at info@bounceplayground.com so we can learn about your experience and how we can improve. we do realize there was an overwhelming interest and attendance at our Halloween event. We’ve taken measures to control that with time slots for our experiences as well as limit capacity for those time slots.
Julie
3 ratings|3 reviews
This was adverstised as "family friendly" and seemed to be geared towards small children (based largely on their disney character flyer and 3+ "full experience" ticket category)... but it was definitely more appropriate for older children and teenagers. The staff--although friendly--are not trained well. They have 3 year olds on bouncy houses with 16 year olds (not an exaggeration). All of the bouncey houses were over significantly over-capacity as well. I brought a 3 and 4 year old and both had a white wristband (3+) which advertised "full experience" but they were told they were too little to the maze, even with an adult. A lot of the other attractions were geared for older children and teenagers as well so they weren't able to enjoy too much. As stated, even the "toddler" area was full of older kids with staff admitting they couldn't do anything about that. Also, the event was PACKED. Way too many people and the line to enter took so long. More and more people spilled in as the event continued as well. Food lines were outrageous. I didn't see any face painting (as advertised) and there were barely any games at all - and no games for small kids. I gave it two stars because it's evident a lot of work goes into operating this and I want to acknowledge that. I wish it wasn't so disappointing for us though.

Merchant reply:

1 year ago
Hi Julie, Thank you for attending. We are sorry for your experience and will take your view to help make improvements. please email us at info@BouncePlayground.com and we can assist you further.