Land's End Shipping & Returns

By: Abby Ruffier 

Land's End Shipping & ReturnsWe’ve all had our heart set on a new outfit, only to find that it’s not what we thought it would be. If you need to return anything from your Land’s End purchase, keep reading our guide here at Groupon Coupons. We’ll also share some inside tips to get free shipping on your order! 


Find Land’s End's free shipping code & more great deals here!


How to Get Land’s End Free Shipping

Depending on how fast you want or Land’s End order shipped, you could be paying up to $25 in shipping. Here’s how Land’s End customers get free standard shipping every day. 

  • Place an order over $99 to automatically qualify for Land’s End free shipping
  • Become a Land’s End credit card holder
  • Sign up for emails and be first to know when Land’s End free shipping codes are available

You can also visit the Land’s End shipping support page for all the details and to learn when you’ll receive your order.

Land’s End Returns

In most cases, Land’s End accepts returns within 90 days of purchase as long as you have the original proof of purchase. Your refund will be applied to the original payment once it is processed. Beyond 90 days or without proof of purchase, you will receive a land’s end store credit instead of a refund. Check the full Land’s End return policy for more information. 

Contact Land’s End Customer Service

For any questions you might have about your current order and more, Land’s End customer service is available online and over the phone. Make sure you check the frequently asked questions in the Land’s End help center to see if you can save yourself some time first.

Land's end customer service contact options

  • Land’s End Customer Service Phone Number: (U.S. & Canada) 1-800-963-4816
  • Land’s End Customer Service Email: landsend@landsend.com
  • Land’s End Customer Service by Twitter: @Asklandsend

Learn more ways to save on the Groupon Coupons Blog!


Land’s End Return Policy FAQ

Can You Return Land's End to Kohls?

Kohl's return policy is not the same as Land’s End. If you purchased your Land’s End merchandise at a Kohl’s store or Kohls.com, more than likely, the answer is yes. However, to stay safe, plan to return your items to the original store you purchased them from. 

How Soon Will I Receive a Refund After My Land’s End Return?

Your refund will depend on your payment method and the turnaround time of your financial institution. Typically, customers will see their refund in 3-10 business days. 

Do I Need a Receipt for My Land’s End Return?

For the most straightforward return process, you’ll want to include your original proof of purchase when making your return. If you don’t have a receipt, order number etc., you may be issued a store credit for your return.