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FAQs from Dell
How do I get Dell support?
Visit the Dell Support page to look up products, manage downloads and licenses, locate warranties and contracts, and find helpful articles and videos to troubleshoot issues.
Do Dell laptops ever go on sale?
Yes! Dell has periodic sales on laptops throughout the year. Shop the Dell Back to School Sale, Black Friday Sale, and Cyber Monday Sale for the very best prices.
What can I get at the Dell outlet?
At Dell Outlet, you’ll find savings on new/unused electronics, scratch & dent items, refurbished items, and overstock computers. It’s a great place to shop for back-to-school or work-from-home supplies on a budget.
Where can I find my Dell warranty information?
Visit the Dell Support page to search for your product and location your warranty information.
Is there a Dell student discount?
Yes! Dell offers 10% off for faculty, staff, and alumni. Shop Dell University for exclusive deals, Dell Rewards, best price guarantee, and easy financing.
Where can I find Dell coupon codes?
Bookmark this page to find all of the Dell coupons all in one place. You can also visit the Dell Deals page to find Dell laptop deals, computer deals, monitor deals, driver deals, and more.
How do I contact Dell customer service?
Call 1 (800) 624-9897 to speak with a Dell customer service representative.
What is Dell refurbished?
Dell refurbished means previously opened or used items that have gone through a rigorous refurbishing process to meet Dell performance standards.
Can I change my order?
Before placing your order, please make sure you have included everything you need as we cannot make any changes once the order has been submitted.Your order immediately enters our order processing system — to be tailor-made to fit your requirements, so it is not possible to change the order in any way once it has been submitted.If you have forgotten something, simply visit our website to place another order. Click on the Shop tab on the main menu.
Can I cancel my order?
It is only possible to cancel your order before we start to manufacture or pack it.To check if it’s still possible to cancel your order, please go to the Dell Order Status tool. If your order is listed as “In production” or “Shipped,” it’s no longer possible to cancel it.
What is Dell’s return policy?
The timeframe you have to return a product purchased directly from Dell.com will vary, so be sure to read the product’s return policy prior to purchasing. To return your order, complete the Return Form or contact the Dell customer support team.
How to Use a Dell Coupon Code
To use a Dell coupon code, simply click to copy the code, then paste it in in the Coupons box on the checkout page.
Why We Love Dell
For more than 30 years, Dell has been a household name when it comes to personal computers. It was founded by Michael Dell and the company’s headquarters are in Round Rock, Texas. More than 130,000 people around the world are employed by Dell and it is considered one of the world’s largest personal computer manufacturers. Consumers have always been able to depend on Dell for quality technology products at prices they can afford. That’s still true today and even more so on the company’s online outlet site using a Dell coupon code.
Dell Price Match & Price Guarantee
You can always be sure you’re getting the very best deal at Dell with the Price Match and Price Guarantee programs. Prior to purchasing your item, simply submit a link to any Dell product you find for a lower price at an eligible retailer, and Dell will match that price. After making you purchase, if Dell lowers the price of that item within 30 days, you can submit a claim to be refunded the difference with Dell’s Price Guarantee.
Dell Support
If you have any questions about the products available, utilize the online chat feature for instant answers to your questions. Knowledgeable customer service representatives are on hand to help guide you through the world of Dell products. Also be sure to check out the financing options currently available which can help make your tech purchase even easier on your wallet. To get even more savings, grab yourself a Dell coupon code from Groupon.
Dell Return Policy
You can return products that you bought directly from Dell within the timeframe set by that product’s Return Policy. If your order has an error, or if you want to return your order for another reason, don’t refuse delivery of your order. Refusing delivery may increase the amount of time that it takes to credit your account. If you would like to return your order, you should accept the delivery and complete the Return Form or Contact Customer Support Team to arrange your return.
Dell Black Friday Sale & Cyber Monday Deals
Last year's Dell Black Friday Sale was their best yet with up to $800 off laptops, PCs, gaming monitors, and more of the top Dell Black Friday and Cyber Monday deals. Dell Black Friday and Cyber Monday deals are likely to start again in November 2024, but until then you can save even more on the best Dell coupons and Dell coupon codes here at Groupon Coupons.
How to Contact Dell Customer Service
To speak with a Dell customer service representative, call 1 (800) 624-9897. You can also visit the website to find troubleshooting tips and to start an online chat.
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