Gilt City Promo Codes

Q&A with Gilt City

When will my Gilt City order arrive?

Orders will arrive 2-7 business days after they ship. Most of the time, all your items will arrive together, but sometimes things can arrive in separate packages.

How do I use my Gilt City promo code?

Select your Gilt City offer and add it to your cart, you can enter your promo code during the checkout.

What is the Gilt City 'Must Have It' service?

Gilt City want you to have everything you desire. If there's something you want, you can submit a request and Gilt City will try to get it for you, whether that's a different color, size or more. If they can find it your card will be automatically charged and the item sent straight to you.

What is the Gilt City returns policy?

Eligible items can be returned within 30 days of purchasing. All items must be unused, unworn, unwashed and undamaged in the original packaging with the tags still on. If you return items for Gilt City credit they will cover your postage, otherwise return shipping costs $9.99.

Connecting with Gilt City

• Customer Service: 1-800-789-2233
• Contact Form: fill in online