Southwest Airlines Sales

Q&A with Southwest Airlines

How do I use my Southwest Airlines coupon code?

Select a coupon, copy the code if one is provided, and follow the link to view the latest Southwest Airlines sale! If you have a code, paste it into the appropriate promo code box before you finalize your payment details. If no code is provided, you can expect to be redirected to a Southwest Airlines promotion where your savings will be applied automatically.

What are the Southwest Airlines check-in details?

Most customers can check-in online 24 hours before a flight and print their own boarding pass at Southwest.com. Boarding passes are also available at a Southwest Airlines Skycap Podium, Ticket Counter or E-Ticket Check-in kiosk (where available).

If you purchased early-bird check-in as an added extra, you can expect to be checked in automatically and receive a reserved boarding position 36 hours prior to your flight’s departure. You will be able to print your boarding pass 24 hours before your flight or collect your pass from the aforementioned Southwest Airlines locations.

Where can I buy a Southwest Airlines gift certificate?

Give your loved ones the gift of a well-deserved trip and purchase a gift card from the Southwest Airlines gift card page.

What is the Southwestern Airlines refund policy?

If you purchased a refundable reservation, you can submit a refund request as long as your outbound flight has not yet departed. Please call the Southwest Airlines reservation department on 1-800-435-9792 or the Southwest Airlines customer service team on 1-855-234-4654. You can also request a refund online - please sign in to your account to cancel your reservation first.

For non-refundable reservation holders, you will only be offered a refund or airline credit if you cancel within 24 hours of booking. For further details, please see the Southwest Airlines refund information.

Connecting with Southwest Airlines

Call Southwest Airlines: 1-800-435-9792
Email Southwest Airlines: via the contact page
Live chat with Southwest Airlines:
Write to Southwest Airlines: Southwest Airlines
P.O. Box 36647-1CR
Dallas, Texas 75235

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