Tello Coupons

Q&A with Tello

How do I use my Tello coupon?

Get more from every minute by selecting a deal that best suits you from our coupon list, then follow the pop-up links to be taken direct to Tello. If you’re wanting to use a coupon code, copy it form our site before you shop. Then once you’re at your cart summary, all you need is paste your code in the ‘Coupon’ box on the right to nab a bargain on your new mobile.

Is there a Tello app?

There is! Available for both Apple and Android, the ‘My Tello’ app gives you instant access to your account details and balance. Whether you’re wanting the low-down on international rates, phone coverage or a potential upgrade/download, it can all be done with a flick of the finger.

Can I bring my old phone to Tello?

For most phones this is quick and easy. Simply check your old devices ESN, IMEI or MEID code on their designated page to check if your phone is Sprint ready or if you’ll need a Sprint SIM to get started. Regardless, there’s no activation fees once you’re ready to start your time with Tello.

How will Tello ship my new phone?

When picking a fresh mobile, you can take your pick of three separate shipping methods:

- USPS First-Class Mail – Free (3-5 business days)
- USPS Priority Mail – $5 (2-3 business days)
- UPS 2nd Day Air – $15 (2 business days)

Is there a return window on Tello phones and how do I deactivate an ongoing plan?

Tello offers a 100% money-back guarantee on phones returned within several days of purchase. If you’re looking to cancel with Tello, make sure to cancel any active plans or Auto Recharge features before cancelling on the Tello website or app. Once your Tello plan is cancelled, you will not be refunded for any remaining Pay As You Go credit or plan balances, so use up all you want before you cancel.

Connecting with Tello

To talk with Tello, send a call through to +1-866-377-0294 or message them through the company contact page.

Write to:

Tello
4780 Ashford Dunwoody Rd, Suite A 236
Atlanta, GA, 30338
United States

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