Alton Lane treats customers to a luxurious suit-buying experience, not only with its custom tailored suits made from premium fabrics, but also with its upscale environment. Patrons first grab a scotch or other libation at the in-shop bar, where the game plays on a TV, and then settle into a comfy leather sofa. From there, a personal experience manager helps them select the fabrics for their suit and the design options. Clients can personalize nearly everything about their suit, from lapel width to lining color, pockets and stitching.

Next, the manager helps them get fitted using state-of-the-art 3-D body scanners, which pair with hand measurements to ensure the fit is precise. The client then tries on some sample suits before heading home. The completed suit arrives at the client's home 4–6 weeks later. This entire process and commitment to luxury has earned Alton Lane numerous press mentions.