Plenty of things have changed since Beacon Hill Shoe Repair first opened in 1927. But through decades of changing styles and heel heights, the shop's staff has never deviated from its mission to save customers from having to part with their favorite pair of loafers or stilettos. In addition to completely replacing broken heels or worn down soles, the professionals can extend the life of a pair of shoes by thoroughly cleaning and waterproofing every surface. Luggage, handbags, and other accessories also benefit from the same sorts of services: broken zippers can be fixed; torn straps can be replaced; and empty briefcases can even be filled with freshly laundered briefs.