The staff members at BenSimon Salon & Day Spa strive to make each beauty treatment personal while immersing their guests in a luxurious setting. As they hand out robes, slippers, and complimentary cappuccinos, they steer patrons toward custom services that can amplify head-to-toe allure. The salon's stylists fashion new dos with renowned hair-product brands—including Paul Mitchell, Redken, and Wella—while remaining mindful of harsh chemicals, flattening frizz with formaldehyde-free smoothing formulas and dyeing strands with ammonia-free INOA color. They perform most salon treatments on wigs as well, and they can lead clients through a showroom that displays enough removable coiffures to disguise one detective for each potential jaywalker.

The skincare and spa specialists maintain the same level of commitment to customization. To combat acne, wrinkles, and dryness, they highlight optional add-ons for facials, such as seaweed and paraffin masks. They have also composed a variety of packages to accommodate all types of spa excursions, from bridal-party prep to romantic dates.