Helmed by an by ex-military parachute-regiment veteran who holds three World Skydiving Championship medals, the United States Parachute Association-certified instructors at Skydive Alabama fly customers up to heights of 14,000 feet for solo and tandem dives. The skydiving center supplies oxygen for these jumps, and conducts both ground schools and eagle-impersonation classes to get first-timers and experienced divers ready for their aerial plunges. Instructors take up to 18 participants to the height of the drop zone in a Grand Caravan turboprop plane, from which they free fall for more than one minute, either by themselves or securely fastened to an instructor. A professional videographer can also join visitors on each jump to capture the aerial experience.

In accelerated free-fall programs, instructors lead students through a ground school, up to seven flights with instructors, and several solo jumps, allowing them to earn their USPA diving license without having to compete a multiple-choice test inside a wind tunnel. While every dive takes place in the designated drop zone, ground-school classes are held inside the airport's dedicated hangar. They have a brand new 80,000 sq/ft., state-of-the-art air conditioned facility which boasts indoor bathrooms and showers, as well as a common area with couches and TV's available to all guests.