Travel
Beach Destinations
Mexico
Quintana Roo
Playa del Carmen

Luxury Beachfront Escape at the 5-Star Fairmont Mayakoba – A Hotel Where Tropical Forest Meets Pristine Shores

Fairmont Mayakoba
4.6

Guests can enjoy the 5-star hotel, It is surrounded by a lush tropical forest and offers wonderful sea views

What You Get

  • Stay for two in a Fairmont king room
  • Kids 17 or younger stay free

Included in $35 Resort Fee

  • $20 credit at the Sweet Spot at El Pueblito per room, per stay
  • $25 credit for sports activities (Yoga, Fitness Classes, TRX Classes) per room, per stay
  • $40 spa credit per room, per stay
  • Complimentary high-speed internet
  • Valet parking for one car
  • 24/7 on-property transportation via chauffeured golf carts
  • Guided catamaran tour
  • Access to sea kayaks, stand-up paddleboards, snorkeling masks, boogie boards, beach balls, and sand toys
  • Complimentary access to Kids Clubs for children ages 5-11 (10:00 am - 1:00 pm) or supervised game room (2:00 pm - 5:00 pm)
  • On-property birdwatching boat tour
  • Use of bicycles throughout the resort
  • Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts

Note: Some services are subject to schedule and restrictions may apply. Please contact Concierge at myk.concierge@fairmont.com.

Hotel at a Glance: Fairmont Mayakoba

Fairmont Mayakoba is located just beyond the mangrove forest that reaches the white sands of the Caribbean. Fairmont Mayakoba’s features 401 guest rooms including 34 suites lie nestled in a tropical forest surrounded by the calm, ever-present waters of lush lagoons, while some private suites stretch out to a pristine white beach.

Amenities include 4 restaurants, a cafe and 3 bars (1 swim-up). There are 5 pools, plus a gym and a spa. Guests also have access to a nearby beach and golf club. Breakfast is extra.

  • Exclusive beach privileges: From this hotel’s doors, it’s only a short trek to their private beach area.
  • Make a splash in the hotel’s 5 outdoor pools
  • Fitness: Guests can relax their time in gym or spa
  • Restaurants: include 4, a cafe, and 3 bars

Playa del Carmen, Mexico:

Playa del Carmen is a popular tourist destination in Mexico's Riviera Maya region, along the Yucatán Peninsula's Riviera Maya strip of Caribbean shoreline. In the state of Quintana Roo, it’s known for its palm-lined beaches and coral reefs. Its Quinta Avenida pedestrian thoroughfare runs parallel to the beach, with blocks of shops, restaurants, and nightspots ranging from laid-back bars to dance clubs.

Room Details

Fairmont King Room

  • One king bed
  • Standard occupancy: 2
  • Maximum occupancy: 3
  • Adding occupants above standard: for each additional guest 18 or older please contact the property for pricing and details; kids 17 or younger stay free

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Included in $35 Resort Fee:
    • $20 credit at the Sweet Spot at El Pueblito per room, per stay
    • $25 credit for sports activities (Yoga, Fitness Classes, TRX Classes) per room, per stay
    • $40 spa credit per room, per stay
    • Complimentary high-speed internet
    • Valet parking for one car
    • 24/7 on-property transportation via chauffeured golf carts
    • Guided catamaran tour
    • Access to sea kayaks, stand-up paddleboards, snorkeling masks, boogie boards, beach balls, and sand toys
    • Complimentary access to Kids Clubs for children ages 5-11 (10:00 am - 1:00 pm) or supervised game room (2:00 pm - 5:00 pm)
    • On-property birdwatching boat tour
    • Use of bicycles throughout the resort
    • Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts
  • Parking: included in resort experience fee.
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets 25 lbs or less may be added for an additional $25 per pet per night.
  • Accessibility: please contact property for handicap accessibility requests or options.
  • Room upgrades: upgrades may be available during booking or at check-in for an additional cost.

Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? Cancun International Airport (CUN) is approximately 48 km from the resort. Airport shuttle service can be arranged for any additional fee by contacting the hotel directly prior to arrival.

2. Is there an additional occupancy fee, or do I have to purchase another voucher? The deal covers a stay for two. One additional guest 18+ may be added for an extra nightly fee; kids 17 or younger stay free.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? Please see the "Resort Experience Fee" section for more information regarding included resort credits.

5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here.

Amenities

  • Parking
  • Pool
  • Shuttle
  • Direct beach access

Need to know info

  • 7-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • Airfare not included
  • $35 daily resort fee collected at check-in
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation.
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About Fairmont Mayakoba

Customer Reviews

Reviewed on
selimo
|1 review
Lovely beach Had a lovely stay here. The best thing here is the beach which is amazing (better than by the Six Senses or Rosewood on either side). Dinner options were a bit limited (didn’t like the food at the Mexican and my wife was sick after eating the fish at the steak restaurant). Some nights we went to Playa del Carmen for dinner; would recommend Porfirio’s over Harry’s. Taking the complimentary boat trip around Mayakoba was a highlight. The rooms could do with updating.
HydroHeadJP
|1 review
Fun resort - May want to order groceries The resort was very clean and full of entertainment. We didn’t leave the property but didn’t get bows during g our 5-day trip. The only draw back was the food, because we didn’t feel like there were a lot of choices. Our family of 7 stayed in one of the condos with a kitchen. We ordered groceries for delivery, which was certainly needed.
535abbiew
|1 review
Beautiful Beautiful resort and the hotel staff were very friendly, great for families and couples. Big shout out to Omar who helped with our bags and picking and dropping us off in the car round the property on the night! 5 star place would recommend to anyone
lauramI9428SN
|1 review
Amazing resort- we will be back! The Fairmont Mayakoba was perfect in every way. You drive in and immediately feel relaxed as you’re handed a cool drink. It’s a mix of jungle and ocean, so whether you want to be in the water or bike or adventure somewhere in the jungle, there’s something for you. The kid’s club and other kid activities are so much fun and our kids walked away with souvenirs they’d actually created. But the best part of our stay was the incredible staff. They make sure you have everything you need and more. We will be back!
Sightsee557844
|1 review
Fairmont Mayakoba is great for families!! A fantastic experience overall, with so many lovely people ready to help make your vacation amazing. The pools are beautiful, as well as the beach, and there were bikes all around and easily accessible to use to get around the resort (even kid bikes!), for no additional charge, as well as resort staff on golf carts who were always ready to take us from place to place on the property. The kids club was an especially wonderful perk, with the option to drop our kids off for an hour (with one featured activity) or multiple hours, depending on our plans for the day—and only a $ charge for the activities that included a project to take home (ie tie-dyed t-shirts, etc.). They even let our 4.5 yr old join, though the kids club is technically for 5+. He just had to do a trial hour, to show he could follow instructions, go to the bathroom on his own, etc. then he was in! The entire kids club team was lovely—especially Keyla and Yadi, who knew our kids’ names and said hi whenever we saw them around the resort. After our trip, my son said he wants to go to school there :)

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