Stay at at 4-Star Kuyen Hotel in Tulum, Mexico. Airfare not included. Book now!

Kuyen Hotel
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Luxury hotel in nestled between the white-sand beaches and the city offers a relaxing stay close to nature and culture. Airfare not included

What You Get

  • Stay for two in a Signature Room, One-Bedroom Suite or Penthouse Suite

Hotel at a Glance: Kuyen Hotel

Neutral colors, textiles, and wooden furniture give the spacious rooms at Kuyen Hotel an air of tranquility. The decor is defined by understated luxury, with thoughtful design elements and amenities. Located between the beach and downtown, the hotel is a great base for travelers to explore the shops and restaurants of Tulum and enjoy the pristine Caribbean waters.

  • Travel in style: the hotel staff can help arrange private transportation from and to the airport with the option to upgrade to a limo.
  • Start the day off right with a complimentary continental breakfast served daily.
  • Visit the on-site spa where attentive staff offer treatments based on indigenous knowledge and traditions.
  • Rent a bike and explore the city or head down to the pristine beach.

Tulum, Mexico: Pristine Beaches and Mayan Ruins

The town experienced rapid change, from a sleepy fishing town to a vacation hot spot. Visitors enjoy white-sand beaches and the pristine waters of the Caribbean Sea with relatively small crowds. The picturesque shoreline is not the only thing Tulum has to offer—the well-preserved ruins of an ancient Mayan port city offer a glimpse into the past.

Room Details

Signature Room

  • One king bed
  • Standard occupancy: 2
  • Maximum occupancy: 2

One-Bedroom Suite

  • One king bed
  • Private plunge pool
  • Standard occupancy: 2
  • Maximum occupancy: 2

Penthouse Suite

  • One king bed
  • Private plunge pool
  • Standard occupancy: 2
  • Maximum occupancy: 2

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 11 a.m.
  • Parking: free self parking (street parking)
  • Smoking policy: no smoking inside the property.
  • Pet policy: please contact property for pet restrictions and fees.
  • Accessibility: handicap-accessible rooms are not available.
  • Room upgrades: upgrades may be available during booking or at check-in for an additional cost.

Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? Cancun International Airport (CUN) is approximately 119 km from the hotel. Airport transfers can be arranged for an additional fee by emailing the hotel at Reservations.Kuyen@KASAHotels.com

2. Is there an additional occupancy fee, or do I have to purchase another voucher? The deal covers a stay for two. Up to four additional guests may be added to a penthouse suite for an extra fee. Please contact the hotel directly for pricing and details.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? No resort credits are included in this deal.

5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here or call 866-994-8078.

Amenities

  • Restaurant and bar
  • Complimentary breakfast
  • Two swimming pool
  • Complimentary Wifi
  • Free uncovered self-parking on-site
  • Spa

Traveler's Tips

  • A passport is required for all travel outside the U.S.
  • Passports must be valid for at least six months after the date of travel, and contain at least two blank visa pages.
  • Before international travel, always check the State Department's website for important info on the destination and its entry/exit requirements.

Need to know info

  • 7-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • Airfare not included
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • A daily environmental tax of $3.20 will be collected at check-in
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation.
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About Kuyen Hotel

Customer Reviews

Reviewed on
Shavonne
Top reviewer
Helpful reviewer
17 ratings|6 reviews
I love this hotel and their staff. Everyone is so kind and any requests, they see to it that you receive. Julio, Omar and Guillermo made our stay, once again, amazing!! The communication is top notch and the moment you touch ground, they are there waiting for you. We stayed in a king suite with pool plunge, so happy and I sat outside of our room to have breakfast and relax in the pool. Will return
Jeannette
2 ratings|1 review
It was a nice hotel. Omar the Concierge was awesome. He made sure that all of our needs were met. Luis the bartender, was great and friendly. Housekeeping was nice, they cleaned our room and provided fresh towels every day without ask. To be an eco friendly place, it was beautiful. The only thing I would recommend is to put a door near the bathroom. I need privacy even if I am with a spouse.
Chantal
6 ratings|4 reviews
Absolutely amazing. 10/10 would definitely recommend!!!
Reviewed on
AYK520
|1 review
Cute and peaceful hotel I spent 4 nights at this hotel. I loved the trees and relaxing vibe. The staff were friendly and accommodating to me and my mom. Most of the room service food was good. The bed was comfortable. The only thing I didn't like is the shower had no door. Shoutouts to Damian at the front desk, Luis at the rooftop bar, and Samuel at breakfast.
K1449SCjustins
|1 review
Not what they make you think Our private pool didn’t work the whole trip. They kept having water issues where we would have no water for hours at a time The longest without water was 2 days. They wouldn’t refund us any amount for the issues. We missed one if our tours due to the water issue. This place was not at all what we thought it would be.
G8139GPbethb
|1 review
A boutique gem tucked away A beautiful boutique hotel with an amazing staff. The general manager and Marcelino were very attentive at every aspect and interaction. We booked a PH suite and it was on point with a private veranda and a gorgeous garden shower. The multi-course breakfast was included in our suite and was so fresh. Loved the rooftop bar/restaurant for happy hour and sunsets.

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