Stay at 4-Star Krystal Cancún Hotel in Mexico. Airfare not Included.

Krystal Cancún Hotel
3.9
3.7
Select room:

Availability

Rooms
Subtotal
$0

4-star Cancún beachfront resort features outdoor pool and spa; all-inclusive options cover meals and domestic alcohol; airfare not included

What You Get

  • Stay for two in a standard king room, standard two-double room, or deluxe ocean-view room
  • Select options are all-inclusive

Included in all-inclusive:

  • All meals and snacks
  • Unlimited beverages by the glass
  • WiFi throughout the property
  • Daily activities and nightly entertainment
  • Kids club
  • All hotel taxes and gratuities
  • View a list of all inclusions

Resort at a Glance: Krystal Cancún Hotel

The 4-star Krystal Cancún Hotel sits on a barrier island just off the Yucatán Peninsula, sandwiched between the Caribbean Sea and the still waters of a lagoon. The shoreline here seems perfectly designed for relaxation; thatched huts stand alongside wooden daybeds and cushioned lounge chairs in the sand. Within a slingshot range of the beach are a large freeform pool and infinity hot tubs, all of which look out over the Caribbean’s turquoise waters.

  • Where you'll stay: a standard guest room with marble floors and a minibar or a deluxe ocean-view room with a private balcony overlooking the ocean.
  • Prime location: The resort is located in Cancún’s Hotel Zone, a popular tourist area full of restaurants, bars, and nightclubs.
  • Optional all-inclusive package lets you drink and dine freely at any of the resort’s restaurants and bars, including a beachfront surf n' turf restaurant.
  • Enjoy a live mariachi band while sipping a margarita at El Mortero Restaurant, the resort's hacienda-style eatery.
  • Set kids loose at the children's pool and play area.
  • Direct beach access: From this hotel’s doors, it’s only a short trek to a public beach.
  • Make a splash in the hotel’s outdoor beachfront pool

Cancún: Cool White Sands and Mayan Relics

Located on a barrier island shaped like the number seven, Cancún's Hotel Zone juts into the Caribbean Sea at the northeast tip of Mexico's Yucatán Peninsula. With the sea on one side and freshwater lagoons on the other, it's a popular spot for sailing and snorkeling. Although the beaches and barrier reefs are a major draw, the geography is equally enticing further inland, where you can dive into an underground river or take a speedboat through a mangrove jungle.

The stone columns of El Rey Ruins, an ancient Mayan site dating back to the second and third centuries BCE, lie within the city’s Hotel Zone. Believed to be a royal burial ground, the archaeological site is also home to wild iguanas that lounge in the sun.

Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? The property is approximately 15 miles from Cancún International Airport (CUN).

2. Is there an additional occupancy fee, or do I have to make a separate booking? The deal covers a stay for two guests. Additional guests may be added for an extra nightly fee. Please contact the property directly for pricing and details.

3. Will I be approached to attend a timeshare sales presentation? Our customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your booking or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? No resort credits are included with this deal.

5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here.

Amenities

  • Beachfront pool with solarium zone and gardens
  • Beachfront infinity hot tubs
  • Direct beach access
  • Restaurants and bars (recently remodeled)
  • Children’s pool and play area
  • Kids' club
  • WiFi
  • Bali-style day beds on the beach
  • Spa and beauty salon
  • Gym and sauna

Room Details

Standard King Room

  • One king bed
  • Standard occupancy: 2
  • Maximum occupancy: 3
  • Adding occupants above standard: please contact the property directly for pricing and details

Standard Two-Double Room

  • Two double beds
  • Standard occupancy: 2
  • Maximum occupancy: 3 adults + 1 kid or 2 adults + 2 kids
  • Adding occupants above standard: please contact the property directly for pricing and details

Deluxe Ocean-View Room

  • One king bed or two double beds
  • Standard occupancy: 2
  • Maximum occupancy: 3 adults + 1 kid or 2 adults + 2 kids
  • Adding occupants above standard: please contact the property directly for pricing and details

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Parking: free
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets are not allowed inside the property.
  • Accessibility: please contact property for handicap accessibility requests or options.
  • Room upgrades: upgrades may be available during booking or at check-in for an additional cost.

Traveler's Tips

  • A passport is required for all travel outside the U.S.
  • Passports must be valid for at least six months after the date of travel, and contain at least two blank visa pages.
  • Before international travel, always check the State Department's website for important info on the destination and its entry/exit requirements.

Getting There

  • Nearest airport: Cancún International Airport (CUN; 15 mi/24 km)

Need to know info

  • 8-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • 21% tax for room only options paid at check-in
  • MX$72.62 (approx US$4) daily environmental sanitation tax paid at check-in
  • Airfare not included
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation.
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About Krystal Cancún Hotel

Customer Reviews

Reviewed on
Monica
1 rating|1 review
Groupon did it again! Cancun, MX was a blast. Enjoyed our stay at this hotel - Krystal Cancun. First time booking an international stay with Groupon. Located on hotel zone and on beach side. Very attentive hotel staff. FYI: Allow a few days to confirm reservation with hotel. Imperative to use hotel website from Groupon ONLY bcuz other sites were fraudulent. Rodrigo Cervantes was very communicative
Jon
Top reviewer
9 ratings|6 reviews
We had an amazing time! Service was top tier. The manager (Rafael) was amazing with accommodations. Definitely will be back! Lovely time. All relaxation period which was what we were after.
Allison
Top reviewer
13 ratings|6 reviews
Location was great! Supermarket in walking distance. Clubs in walking distance. Restaurants and bars in walking distance. On the beach! Beautiful views. Higher floors are the best!
Reviewed on
carlabN5852SV
|1 review
Room My room attendant Magy Romeio and supervisor Aracely Boovito was absolutely amazing! My husband and I were here celebrating our 25th anniversary and while we were at the beach, she came and decorated our bed ❤️❤️❤️. I was so happy and excited! This made my anniversary so extra special. Thank you both for making my day! Thank you for attention to detail.
474cheryli
|1 review
The staff here are so special The staff really make this place so special, from the concierge to the wait staff to the room cleaners. Sergio in the main aqua marine buffet was exceptional. He made every single visit so special and brought us special drinks and just went above and beyond. Lulu the lady who cleaned our room was so nice and made us animal towel decorations for our bed. We felt so lucky to be served by these people. We will come back for them.
Neo101HH
|1 review
Sleeping next to a noisy engine… shame on this hotel to sell theses rooms It’s is horrible we arrived at the hotel at 10 pm after a long flight from Paris and we were exhausted. I noticed the room is old and the bathroom smells like sewers. Then before sleeping we noticed that we could hear the Airco machines of the hotel situated in the parking but we thought as we are very tired we could sleep. In fact not at all. The noise so sons loud that a died person will wake up. I could only sleep some 3-4 hours because I used by sound cancellation headphones which are big so you can really sleep with those. It is a shame that they sell theses rooms. Even if you pay me I won’t sleep in this room. This is disrespectful for the tourists. Do not book in this hotel or you will have the worst night in your life.

Explore more