Extremely clean, exceptional service!

The room as clean with no carpeting and a balcony. Able to watch he water from the dry comfy bed

Nice winter get-a-way. Room was clean with a great view.

Old and very dated This hotel is extremely dated. That in of itself is not terrible, but the bathroom is especially are dated. there were cobwebs everywhere, lots of tiny bugs called midges. The staff was nice , but there are nicer places for about the same amount of money.

Saddened, disappointed and appalled. This is the third time we have stayed at Pointes North. The first was close to 30 years ago, then about 10 years ago and again this weekend. We seriously think that zero money has been spent on maintenance since our first visit, and the room was incredibly run down and very dirty. The lock on the sliding glass door was broken, so there was a chipped and splintered board in the door tract to lock it. The blinds were missing one slat and another was there, but broken and we were unable to hang it. There was pubic hair and dirt in the jacuzzi tub. All of the registers were dirty and rusted. The horizontal blinds on the small window were filthy. The baseboards were filthy. The toilet had either not been cleaned well or the seat is too old to clean completely. There was a large uncleaned fluid stain on the lower mattress dressing. There was a large, dirty, rust/water stained spot on the carpeting on the room side of the tub. The shower is tiny and our shower curtain was missing. There was no way to prevent water from spraying into the bathroom, so we had to clean that up. We could go on and on, but the point is that it was DIRTY and run down and it is questionable how this room could pass any type of Health Department inspection. Had we had another last minute option on a busy tourist weekend, we would not have stayed. Comically, we were told that there was no maid service for our stay, but there was card with a bar code to tip the maid on the dresser. Additionally, a significant annoyance, the room had only one mirror….over the bathroom sink. No full length mirror and no mirrors in the room. We both had to hover around the sink to get ready. As part of the room fee, Pointes North includes a continental breakfast. We called ahead to ask what was available and we were told that there was always fruit….apples and bananas, oatmeal and cereal, premade packaged breakfast sandwiches, English muffins and yogurt. Unfortunately, there was no fruit. They were already out of fruit when we arrived yesterday. No English muffins, only dessert type muffins. The oatmeal was an instant packet to heat in a plastic bowl in your room. No seating. The breakfast was grab and take to your room and the food was apparently grabbed quickly because the offerings were slim at best. There was no sugar free yogurt. No way to eat a healthy breakfast. Not at all as described and very disappointing. On the positive side, the bed had a comfortable mattress. The sheets were very worn, but hopefully clean. We were exhausted and pleasantly surprised to find a soft, comfortable mattress on the bed. Additionally, the view is absolutely beautiful! Parking is ample as well. The clerk who checked us out was particularly pleasant. That being said, much nicer, well-maintained, clean hotels nearby have the same view and many have lower rates. Given the cost of our stay (over $1,200.00 for 3 nights), we thought that we had chosen an attractive, well run, clean motel. The photos on the website showed very nice, modern rooms. We failed to check recent reviews because we were return guests. We should have. Clearly management and the owners are well aware and have apologized to many reviewers for the dirty and decaying facilities, but they have completely failed to rectify any of the issues. We didn’t expect luxury, but we did expect that acceptable standards of cleanliness would be met and that our room would not be in decay. Per staff and the website, we also expected a simple breakfast with healthy choices. We could not have been more mistaken on all counts. We would never recommend this hotel to anyone, but we would recommend that this hotel undergo a thorough inspection by licensing authorities.

Retro Gem Super cute! Clean room with a working whirlpool bathtub in the room. Stayed here for a quick New Years Eve getaway and couldn’t have been more charmed by this little retro gem. Our room also had direct access to the bay, and a great view of the water from the big cozy bed. Helpful staff as well. Recommended!