Hotel Stay at Six Flags Great Escape Lodge & Indoor Waterpark in Queensbury, NY

We had a blast. The front desk staff could be curt at times, but it was so convenient for a young family with the arcade, water park, restaurants, etc. everything at your fingertips. I highly recommend waiting to hit the water park til the evening. Way less people and so much fun

The hotel staff were great and the room was clean. The kids really enjoyed the water park. Definitely a great destination for 10 and under.

Loved going during the week, was not crowded and the workers were super friendly.

Kids had a blast, could use some improvement Kids 5 and 6 had a blast in the waterpark. Food in the restaurants was good. Small pasta portion for the price in the one restaurant. The newer restaurant was good, friendly service. I was expecting breakfast to be disappointing from other reviews but I found it good, lots of options- cereal, donuts, breakfast potatoes, eggs, bacon, sausage, turkey sausage, bagels & toast, pancakes. Yogurt with fruit, juices, coffee.. Beds were terrible, one of our mattresses was so sunken in. Parts of the hotel can use updating like the hall carpets. Some of it was torn up. Nothing to do in the morning until the waterpark opens up at 10. That was a bit disappointing since my kids get up way before that. Kids enjoyed the arcade. Waterpark was nice for younger kids. I feel like older kids would get bored easily. They could certainly use more tubes in the lazy river and spruce up the flooring which was really stained. Not all vending machines worked properly.

Horrible I wouldn’t recommend booking a birthday party or a room here if you paid me a million dollars. First, the higher-up staff were some of the rudest people I’ve ever met (though the younger checkout girls were sweet and rooms were okay !). We arrived around 2:10 to check in. I needed to add extra pizza for my party. When I called The party coordinator a week prior I was instructed to order them at check-in and pay then—rather than pre-ordering like the others. Our party was from 2:30 to 3:30, but because of this, I didn’t get the pizzas until 3:00— and we didn’t get into party room til 2:45 bc everything was overcomplicated checking in. We all wanted to sit down, eat and relax from the drive instead we were stuck on a 90-degree balcony and from the moment we arrived, the waitress was rude and rushing us, saying we needed to hurry because the restaurant opened at 5:00 pm. Mind you, we still had 45 minutes left, and the pizza should have been ready when we got there. She told 8+ guests to hurry up, refused to give us to-go boxes (I had to ask the front desk for them), and made everyone feel uncomfortable. She seemed miserable so every time I seen her bring stuff in I would open the door for her. She would open the opposite door, roll her eyes then ignore me… I reported everything to the front desk in real time, and they were nice, but it didn’t change anything. At 3:30, we were still packing up and didn’t even get to sing happy birthday or eat cake. Then, my little sister’s iPhone went missing. 4 people searched the entire balcony, even the trash! The waitress came out and told my sister to hurry up and leave. My sister refused, saying she’s looking for her phone and her boyfriend is contacting security. When I returned from taking the cake upstairs, I saw the waitress walk away from a table. My sister was crying because she couldn’t find her phone. I walked over to the table the waitress had just left—and there it was, sitting in plain sight. The waitress knew we were looking for it and never once said anything. She tried to steal it. I told the front desk everything, and they were sympathetic, but I had to wait until the next day to speak to a manager. She gaslighted me, saying she’d never seen the waitress act that way so it couldn’t be true and refused to check security footage to prove she took the phone or how she treated us!!This was the worst experience I’ve ever had at a family-friendly establishment. The employees are thieves, and the 90-degree balcony made my guests miserable—even triggering my nephew’s asthma.… this isn’t even half of what happened but don’t have enough room. DONT WASTE $500 for this!!! I will say the rooms were clean!!. If you decide to do a birthday here, I would get the birthday package for the room itself. Do not book the balcony, but also do this at your own risk because if anything goes wrong, you will be made to feel like a liar.! Management (woman with brownish red hair and glasses) was very patronizing. Acted as if she was concerned, but really didn’t care. I really wish I read the reviews on this place before I booked because I am clearly not the only person who’s had the same experience!!! Yet the management told me that things like this never happened and it’s unheard of. Treating me like a liar and condescendingly smiling in my face!

Family Friendly Excellent staff and very friendly. No cash so bring a card. Waterpark was busy as expected but lines weren't that bad once the day passers were gone giving us over nighters plenty of time to play. Highly recommend for young families. Plan in advance.