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Stay at The Pyramid Cancun in Cancun's Hotel Zone. Experience gourmet dining and stunning views. Book now!

The Pyramid Cancun
4.2

The Pyramid Cancun boasts an expansive pool area, wellness facilities, fabulous daily entertainment, white sand beach and award-winning gourmet restaurants, making it a popular choice for those seeking both relaxation and excitement

What You Get

  • Stay for two in a Pyramid Standard room or Pyramid Ocean Front room

All-Inclusive Includes:

  • All meals: breakfast, lunch, dinner, snacks (select premium food items including lobster available for additional cost)
  • All alcoholic and non-alcoholic beverages (select premium brands available for additional cost)
  • Room Accommodations
  • Concierge Service
  • House shows and entertainment
  • Daily Activities Program
  • Gym and Multi-Purpose Court during the day
  • Supervised Kids Club (for ages 5-12 years old)
  • All hotel taxes and gratuities
  • Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $195.00 Mexican Pesos per room, per night. This amount is subject to change without notice.

Pricing is based on double occupancy; additional person's fee applies

Hotel at a Glance: The Pyramid Cancun

The Pyramid Cancun is a highly regarded resort, known for its premium amenities, friendly staff, and extensive entertainment options. Guests frequently commend the attentive and courteous staff, which contributes to a memorable and enjoyable stay. The resort’s prime location allows easy access to the beach and nearby attractions, offering guests the perfect combination of relaxation and adventure. The spacious rooms are complemented by a range of dining options, including specialty restaurants and bars, enhancing the overall experience.

  • Upscale amenities: Experience the best of Cancun with top-notch facilities at The Pyramid Cancun, including exquisite dining and entertainment options to elevate your stay.
  • Premium accommodations: Retreat to elegant and spacious rooms, thoughtfully designed for comfort and relaxation during your stay at The Pyramid Cancun.
  • Endless entertainment and relaxation: Enjoy a wide range of activities, from beachside lounging to thrilling performances, alongside wellness offerings like a spa and fitness center for a rejuvenating experience.

Zona Hotelera in Quintana Roo (Q.R.), Mexico

Zona Hotelera in Quintana Roo (Q.R.) is a world-renowned area located in Cancun, Mexico, known for its pristine beaches, luxury resorts, and vibrant nightlife. This stretch of land, nestled between the Caribbean Sea and the Nichupté Lagoon, offers visitors a variety of attractions, from high-end hotels and shopping centers to fine dining and entertainment options. Zona Hotelera is the epicenter of Cancun's tourism, making it an ideal destination for those looking to enjoy the perfect blend of relaxation and adventure. Guests can explore nearby coral reefs, indulge in water sports, or enjoy a relaxing day by the beach. Its proximity to the Cancun International Airport makes it a convenient and accessible choice for travelers seeking a tropical getaway.

Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? The hotel is only 10 miles from Cancun International Airport (CUN). Transportation is not included, but guests can take a taxi or contact The Pyramid Cancun for shuttle service options or private transfers.

2. Is there an additional occupancy fee, or do I have to purchase another voucher? The deal covers an all-inclusive stay for two guests. For information on adding additional guests, including any applicable fees, please contact The Pyramid Cancun directly.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Are dinner reservations required for restaurants? Is there a dress code? Download the Oasis Hotels & resorts app for current restaurant schedules, dress codes, and reservation requirements. For information regarding your dining options, please click here.

Amenities

  • Gourmet Restaurants
  • Pools
  • Gym
  • Yoga, Zumba, Aerobics
  • Tennis & Multipurpose Court
  • Beauty Parlor and Sensoria Spa ($)
  • Live Nighttime Entertainment
  • Sports & Activities
  • Boutique Shop
  • Complimentary Premium Wi-Fi
  • On-site parking
  • Multiple Bars
  • Supervised Kids Club (ages 5-12)
  • Casino

Room Details

Pyramid Standard

  • One King Bed or Two Double Beds
  • Standard occupancy: 2
  • Maximum occupancy: 4 (3 adults, 2 children)
  • Run of house view

Pyramid Ocean Front

  • One King Bed or Two Double Beds
  • Standard occupancy: 2
  • Maximum occupancy: 3 (2 adults, 2 children)
  • Oceanfront View

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $195.00 Mexican Pesos per room, per night. This amount is subject to change without notice.
  • Parking: Yes, available and included
  • Smoking policy: Smoking is permitted in designated areas only; no smoking in guest rooms.
  • Pet policy: Pets are not allowed.
  • Accessibility: Handicap accessible rooms are not available.
  • Room upgrades: Upgrades may be available at check-in for an additional cost.

Student/Youth Policy

A Student/Youth Traveler is defined as any individual aged 17 to 25 years old traveling without a parent or legal guardian. This policy applies to all Oasis properties during the Spring Break season (February-April).

  • Mandatory Insurance Fee: A non-refundable $30 USD per person insurance fee is required for all Student/Youth Travelers and must be paid cash at check-in.
  • Travel Consent for 17-Year-Olds: All 17-year-old travelers without a parent or legal guardian must present written consent from their parent or guardian. This consent must authorize international travel and confirm that the parent/guardian assumes full responsibility for the traveler's actions. For every nineteen travelers who are 17 years old, one adult chaperone (minimum age: 25 years old) must stay on the property for the entire visit.
  • Student/Youth Traveler Groups: As a general rule, Oasis Hotels & Resorts only accepts Student/Youth Groups a at Grand Oasis Cancun (this does not apply to family travel).

Check-In Age Requirement: The legal hotel check-in age in Mexico is 18 years old. Each room must have at least one occupant aged 18 or older. Guests under 17 years old are not permitted to stay at any Oasis property without a legal parent or guardian present. At Oh! Cancun The Urban Oasis & Beach Club, all guests must be at least 18 years old.

Need to know info

  • 4-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in
  • Guests under 25 years old traveling without a parent / legal guardian must pay a $30 USD cash non-refundable policy fee per person, per stay at check-in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel; the combined total is $195.00 Mexican Pesos per room, per night; this amount is subject to change without notice
  • Airfare not included
  • Rates may vary by date and are subject to availability
  • Restaurant schedules are subject to change without notice; for current restaurant hours, dress codes, and reservation requirements, please refer to the Oasis Hotels & Resorts App: reservations can be made upon arrival at the resort
  • Entertainment program and schedules are subject to change without notice
  • Spa menu subject to change without notice
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation.
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About The Pyramid Cancun

Customer Reviews

Reviewed on
419arib
|1 review
Vacation Cancun Thanks to Luis Arellano we had an amazing experience at the Pyramid Cancun. After small complications concerning the room, Luis was directly helping and secured us a Perfect stay that we really enjoyed. His profesionalism and helpfullnes were outstanding during a tremendous Vacation in Cancun.
Explorer60089103505
|1 review
Not good. Room had mold. Definitely not a 5 star… very misleading I just created this account to leave this review. Honestly truly disappointed with my stay . Upon arrival I had to have maintenance come and unplug my tub the first day, as it would not drain. I found mold on my bathroom ceiling. They were at least quick enough to send housekeeping up to clean it. My fridge was only replenished half the time. I’m honestly glad I did a few excursions to take me away from this resort. The housekeeping and bar staff were all hard working and I made sure to tip accordingly. The alcohol was certainly not premium like you’d expect at a 5 star resort. This is maybe a 4 star at best. You do hear a lot of doors slamming and people walking in the halls at all hours of the night. Truly a underwhelming stay and was glad to get home. Went on one excursion and met someone who had a beachfront room. His room was infested with ants. Every time they changed the bed he would come back to another infestation. I’m so glad I didn’t spring for a beachfront room. It seemed like there was always someone down at customer service complaining. Unfortunately I will not be back here and next time in Cancun I’ll make sure I book a real 5 star.
marr699
|1 review
The good, the bad, the ugly, all truth Visiting this resort for the first time, got the Sian Khan package which is sold as a adults luxury 5 star experience. The property is very nice, and the food is good. That is if you have the black or sian Khan package otherwise you can't get the restaurants. The problem, the resort tries to be everything to everyone, kids, spring breakers, 20 somethings, and luxury clients. Sadly they don't do any of it well which is the norm when any brand tries to do too much. There is no defines areas, and it's all a mix of things, kids are at the adult pool bar and listening and watching adult games played at the beach party. The supposed luxury side is small, not well defined and can only be reserved which is difficult because of the small area. Luxury, This is where this resort really falls short and makes the experience disappointing, no matter which package you get premium liquor is not included, worse even it's actually available but sold by the shot, so only cheap beer and drinks, even in the so called premium area. Worse yet at some restaurants they don't even include the cheap liquor, it's only available for sale. Same with the nicer pool area is only available for purchase regardless of package. People, very nice and attentive. All in all if you are looking for a true luxury all adult experience like Sandals or similar this is not your place
christinapQ9400GI
|1 review
BOOK AT YOUR OWN RISK-WE HAVE BEEN IN HOSPITALITY FOR 25+ YEARS EACH Horrible! We are currently here. We booked through Expedia and tried to get refunded 30 min after check in. Rooms are dirty, moldy, found mold on my pillow, coughing and sneezing since the moment we arrived but only while in the room. Grounds are dangerous, lots of sharp corners, nothing but stairs everywhere which isn’t horrible, but is when added to the list of terrible things. We stay at Cancun & Riviera Maya all inclusive as sometimes twice a year and this food by far, is the worst. Not staffed well at all. No water at any of the beach bars, one bartender for each bar/snack area with hundreds if not thousands at this place. The grounds are huge and have potential but it’s wasted here. The only place staff and customer service is great is at the beach club, where we have paid $180-$250 daily since it’s additional and not included and has bottle service. The beach is terrible. Waves are too big to enjoy, you cannot get in the water the waves are so strong and if you do, it’s at your own risk! No beach chairs, no umbrellas, dirty pool areas, very rude staff everywhere except the beach club. Booked 2 double beds and were given one king. When we let them know it’s not what we reserved-and paid for, we were told they didn’t have anything-take it or leave it. Compromised on them getting back to us on night 3 of our trip to move us, never happened. Complained about everything to staff and were told by 2 different staff members “it’s because it’s busy. The staff is tired” which proves they’re aware and understaffed. Please also note this is a party resort! Nothing relaxing about it. I paid over $4000 to be sleeping on a cot that is continuously moist and moldy. You cannot smell it. Bathtub is super high around the edges and very narrow. Really uncomfortable and dangerous, especially if you are shorter in height or have any disabilities or handicaps. We have made friends here with other hotel guests and we have not met anyone who is happy, and wasn’t sold on lies. Pretty sure they are deleting bad reviews. Please be warned, book at your own risk. Plenty of resorts around here that will be better and will treat you better. Catalonia, any of the Riu’s, Hard Rock, Secrets, Dreams. Have stayed at all of those and had a wonderful time. We also booked Pyramid Oasis which is supposed to be the VIP whatever here. And it’s terrible. Beach food vendors serving inedible greasy stale food, again no water outside unless you are paying extra to stay at the beach club. Expedia has not been responded to by the hotel after we have been following up since 3/24. Still waiting on a response for refund on the stay…so far nothing.

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