Travel
Beach Destinations
Mexico
Quintana Roo
Tulum
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Enjoy a relaxing retreat at The Waves Tulum Hotel in Mexico. Airfare not included. Book now!

The Waves Tulum
3.5

Similar deals

Located close to the Cenote Calavera, the hotel features comfortable rooms and the access to WiFi. Airfare not included

What You Get

  • Stay for two in a signature king studio with balcony, signature king studio with private plunge pool, deluxe studio with private plunge pool, or deluxe penthouse apartment with rooftop pool

Hotel at a Glance: The Waves Tulum

Situated closely to the Cenote Calavera, the hotel can be a perfect place for exploring the city and getting rest close to nature. It is located near Parque Nacional Tulum where visitors can find Mayan ruins. Furthermore, the rooms are equipped with TV sets and have access to complimentary WiFi. 

  • Check out the nearby places such as Cenote Calavera and Laguna de Kaan Luum
  • Make a trip and visit Tulum Archaeological Zone
  • Get some rest in the cozy and fully-equipped rooms with complimentary WiFi
  • Explore the town: of Tulum and visit the well-preserved ruins of the Mayan port city

Tulum, Mexico: Pristine Beaches and Mayan Ruins

The town experienced rapid change, from a sleepy fishing town to a vacation hot spot. Visitors enjoy white-sand beaches and the pristine waters of the Caribbean Sea with relatively small crowds. The picturesque shoreline is not the only thing Tulum has to offer—the well-preserved ruins of an ancient Mayan port city offer a glimpse into the past.

Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? Cancun International Airport (CUN) is approximately 119 km from the resort. Cozumel International Airport, while closer at 83 km away, requires an additional ferry ride from the airport to the mainland.

2. Is there an additional occupancy fee, or do I have to purchase another voucher? This deal covers a stay for two. One additional guest may be added to the Deluxe Studio with Private Plunge Pool or Deluxe Penthouse Studio with Rooftop Pool for an extra $50 per guest per night., while up to three additional guests may be added to the Deluxe Penthouse Apartment with Rooftop Pool for an extra $50 per guest per night.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? No resort credits are included in this deal.

5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here or email hospitality@thewavestulum.com.

Other Details

Room Details

Signature King Studio with Balcony and Signature King Studio with Private Plunge Pool

  • One king bed
  • Standard occupancy: 2
  • Maximum occupancy: 2

Deluxe Studio with Private Plunge Pool

  • One king bed and one sofa bed
  • Standard occupancy: 2
  • Maximum occupancy: 3
  • Adding occupants above standard: $50 per night for each additional guest

Deluxe Penthouse Apartment with Rooftop Pool

  • Two king beds and one sofa bed
  • Standard occupancy: 2

  • Maximum occupancy: 5

  • Adding occupants above standard: $50 per night for each additional guest

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Parking: free
  • Smoking policy: no smoking inside the property.
  • Pet policy: please contact property for pet restrictions and fees.
  • Accessibility: please contact property for handicap accessibility requests or options.
  • Room upgrades: upgrades may be available during booking or at check-in for an additional cost.

Amenities

  • Complimentary WiFi
  • Outdoor pool
  • Kitchen features of room (mini-refrigerator, microwave, and coffee maker)
  • Smart television
  • Free local calls
  • Fitness center

Need to know info

  • 24-hour cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • Airfare not included
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation.
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About The Waves Tulum

Customer Reviews

Reviewed on
Aina L
|1 review
Horrible! Do NOT book Worst hotel I have ever been to! It is cheap but dont be fooled. Dont be fooled by the nice pictures, cause they do all lie. Pool was dirty and looked like at had not been cleaned for a long time. Almost no staff at the hotel. Restaurants and bars were not open. Room was dirty, dirty beedshets, floor and toilet not working. In all - horrible! Can not recommend this for anyone. We were so disseapponted and ended up booking a new hotel and checking out after just 4 hours! Do your self a favour and dont book this, cause you will regret.
olav andre s
|1 review
Do NOT recommend!! Horrible! Dirty room, toilet did not work, dirty bedsheet, no staff in the Hotel. It looks like and abandoned hotel. Checked out after one hour. This hotel has 8,4 rating but it has to be fake. 1/10 from us. Avoid! For people backpacking with a low budget you have roof above your head. It is better than camping but for a nice and enjoyable holiday keep out. Pictures is lying!
jaquezc1
|1 review
DO NOT GO TO THIS HOTEL. IT SHOULD BE CONDEMNED I am an avid traveler and travel reviewer. I have NEVER in my LIFE been so appaled by the conditions and customer service of a hotel/resort. The Waves Tulum is completely dilapidated. The pools were so filthy the water was sludge green and looked thick. Broken equipment. The walls in my room were so dirty, it looked like a cheap motel that went out of business. THERE IS ALMOST NO STAFF. It advertises a swim up bar and spa, YET IT IS MANNED BY NOBODY. The swim up bar utensils and pots and grills were so unused it had dust on it, like it set in an attic..... The female manager at the front desk was one of the most rude and disrespectful person I ever met. And MY ROOM WAS BROKEN INTO OVER NIGHT. IT WAS AN INSIDE JOB. The cenote they advertise is also A DANGER TO ANY HUMAN. THIS PLACE IS NOT SAFE! The fact that it is only 2 yrs old blows my mind. Look at the most recent reviews before making your decision. You have been warned. An immediate inspection should be had for this resort. Concerned Concerned Guest
Jamar H
|1 review
Waves Tululm is a DO NOT GO!!. Not safe. Staff robs guest. The moment we got there we felt that the hotel seems a little deserted. The staff seemed scarce. We decided we were gonna make the best of it. We went to pool that I had to find the filtration system to turn on. So after a day in the pool hanging out playing music with bluetooth speaker we went back to room. Cleaned up and decided go grab pizza. Step out the hotel for no more than 45 mins. On our return we came back to a ransacked room and started to notice things missing such as sneakers, clothes, money and electronic devices.. rushed back to front desk to tell them and 5 other guest came to tell them they were robbed too. Also there safe was opened and money taken. So we concluded that it was a inside job. It was staff member with a key. The doors was not broken. They claim they have no access to cameras. Police were called and they did nothing saying it's up to the hotel discretion. Didn't even take a complaint. Was told to make our way down to the station. Mind you they took all our cash and taxi will not accept credit cards. Staff never apologize for situation nor try to help. All of a sudden they couldn't get in touch with any management. Never even offer to refund. When ask we was told to go thru were we purchased.
Jolee E
|1 review
Mixed Feelings - Solitude Yet Great Service This was an interesting stay. We arrived on a Wednesday to what felt like an almost abandoned resort. Very cool in theory, but up to Friday we saw maybe 5 people. With the inability to drink the tap water, we had hoped water bottles or other filtered water would be easily provided to us, but we found it extremely difficult to get bottled/filtered water and had to trek to a local convenient store to get our own. The property itself is very beautiful and has a lot of potential and it’s possible we were there during a slow time, but with three pools and two poolside bars, one pool was not filled all the way and neither bars were in service during the length of our stay. The cenote advertised on their website was also closed during the length of our stay. Having this information on the website or sent in a welcome email would have been extremely helpful. My rating would have been lower; however, our first night we were met with who we believe is the waiter; bartender AND chef. He was SO kind and attentive and went above and beyond every single day that we ate at the resort’s restaurant. Richie truly made our stay a great one and we cannot thank him enough!

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