This deal has expired.
Stay at Timber Ridge Lodge & Waterpark Hotel in Lake Geneva, WI
Timber Ridge Lodge & Waterpark
4
4.5
Similar deals
Family-friendly Lake Geneva water-park resort with spacious suites and seasonal attractions such as family magic shows
What You Get
- Stay for four in a one-bedroom suite or six in a two-bedroom suite
$29 Daily Resort Fee Includes
- High-speed Internet access
- In-room bottled water (two per night)
- Access to the fitness center, including daily fitness classes, steam, sauna, whirlpool, and locker facilities
- $1.00 in game credits per night for use in the arcade
- All local, calling card, and toll-free telephone calls
- In-room coffee
Shuttle Service
- On-site transportation using either hotel's trolley or van
Top Reasons to Visit Timber Ridge Lodge & Waterpark
- This rustic timber lodge has a huge indoor-outdoor water park, where you can zoom down 35-foot-high water slides or float along the lazy river.
- Each spacious suite has plenty of room for families, with a kitchen (without an oven), a fireplace, a jetted bathtub, and a covered balcony or patio next to the living room.
- There are two main eateries at the lodge: the quick-serve Hungry Moose Food Court and Smokey's Bar-B-Que House, where you can feast on more hearty meals.
- Adults can take a break from the water park to relax with treatments at the nearby Well Spa + Salon.
- Over 40 games for kids in the all-new arcade room, including TV-based games, racing games, simulator rides, classics and more.
- The resort is only 60 minutes outside of Milwaukee and just a 90-minute drive from Chicago.
Lake Geneva, Wisconsin: Lakeside Mansions and Historical Museums
Located within 90 miles of Chicago, Milwaukee, and Madison, Lake Geneva has become one of the Midwest’s most popular destinations for recreation. Geneva Lake—a gaping gulf of fresh water ripe for swimming, leisurely sails, water skiing, and tubing—is the resort town’s biggest draw in the summer. Admire the scenery by taking a stroll on the Geneva Lake Shore Path, a 21-mile walkway planned by early settlers that stretches around the entire lake. Along the way, you’ll pass expansive gardens and the opulent estates that helped the town earn the nickname “Newport of the West.”
We are Committed to Safety
Nothing is more important to us than the well-being of our guests and associates. With your health and safety top of mind, we have added additional processes to improve our already high standards at Timber Ridge Lodge & Waterpark. Our team is ensuring every reasonable step is being taken, through the introduction of our Timber Ridge Lodge & Waterpark. CleanCare Pledge, to address enhanced sanitization, social distancing, technology and processes for low-to-no contact interactions, and the use of personal protective equipment. Our focus is to give you peace of mind and ensure an exceptional stay at Timber Ridge.
Amenities
- 50,000 sq. ft. indoor-outdoor water park
- The Mountain Top Ski & Adventure Center featuring skiing, snowboarding, ice skating, sledding and more
- Restaurants
- Arcade
- Spa and salon
- Mini-golf (seasonal)
- Golf course at Grand Geneva Golf Resort & Spa (seasonal)
- Horseback riding (seasonal)
- Access to fitness center at a sister resort
- Access to steam room, sauna, and jetted tub at a sister resort
- WiFi (included in the resort fee)
- Daily activities
- Access to Grand Geneva Resort & Spa
Room Details
One-Bedroom Suite
- One queen bed and one queen sofa bed
- Standard occupancy: 4
- Maximum occupancy: 4
Two-Bedroom Suite
- Two queen beds, and one queen sofa bed
- Standard occupancy: 6
- Maximum occupancy: 6
Hotel Policies
- Check in: 4 p.m.
- Check out: 11 a.m.
- $29 resort fee includes:
- High-speed Internet access
- In-room bottled water (two per night)
- Access to the fitness center, including daily fitness classes, steam, sauna, whirlpool, and locker facilities
- $1.00 in game credits per night for use in the arcade
- All local, calling card, and toll-free telephone calls
- In-room coffee
- Parking: free
- Smoking policy: no smoking inside the property.
- Pet policy: pets are not allowed inside the property.
- Accessibility: please contact property for handicap accessibility requests or options.
- Room upgrades: upgrades may be available during booking or at check-in for an additional cost.
Getting There
- Nearest airports: General Mitchell International Airport (MKE; 52 mi) and Chicago O’Hare International Airport (ORD; 69 mi)
- Distance from Milwaukee: 56 miles
Need to know info
- 4-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
- No-shows will be charged total Groupon rate
- Traveler name must match ID at time of check-in
- No refunds will be processed by Groupon after check-in
- Must be 21+ to check in
- Credit card required at check-in
- $29 daily resort fee plus tax added at purchase
- Rates may vary by date and are subject to availability
- Dates cannot be changed once booked; valid only for night(s) purchased
- Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation.
- Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
- Learn about Strike-Through Pricing and Savings
About Timber Ridge Lodge & Waterpark
Customer Reviews
- water park
- staff
- kitchen
- hotel
- pool
Reviewed on
Cindy
1 rating|1 review
Spacious and gas fireplace was very nice.
Michelle
5 ratings|4 reviews
Great place for lil getaway with the kids
Meliza
Top reviewer
48 ratings|17 reviews
Great deal! First time at this water park and absolutely recommend. Staff was helpful and super friendly. Special thanks to lifeguard- Jessica West Arcade attendent- Ann Marie and Eric from Engineering for making our stay excellent!
Reviewed on
N3843TPmeganw
|1 review
Needs a full facelift Timber Ridge desperately needs an overhaul because to say it’s “tired” is an understatement. We’ve been here multiple times over the years and it’s been steadily going downhill with every stay to the point this is probably our last.
The waterpark is fine for a short stay but my kids (10, 11 and 14) get bored after a few hours. This visit was a busy day and as the day went on the tubes started to lose air so many were sadly floating in the lazy river partially deflated. They were constantly out of towels so we’d get out of the (cold) water and have to wait 5-10 minutes for a dry towel. The bathroom near the waterpark only had 4 stalls and they are also used by people changing their clothes so use the bathroom near the lobby.
The rooms are where things get really sad. The Grand Geneva is a beautiful resort on so many levels so the fact that this is part of that baffles me. Everything is so dated in the worst way. The room was fortunately pretty clean but the carpet is gross and there’s been so much wear and tear without proper maintenance.
The only restaurant open was the one in the waterpark which was fine for lunch but we ordered DoorDash for dinner and breakfast bc you can only eat pizza and giant pretzels for so many meals.
N1590KCjakem
|1 review
Go Elsewhere I had to make at TripAdvisor account just so I could chronicle this abysmal experience.
Been coming here for years without issue except for our last stay. An incompetent reservation staff member told me to claim a promotion at check in over the phone during my booking. I mentioned to this person that I was interested in the stay and ski package and that I am a season pass holder for the mountain top (which guarantees a room rate discount of 20%). The staff member acknowledged this and booked my stay. Great.
I was then greeted with confusion upon check in and was told they do not offer this promotion on weekdays (?). Well, that would have been nice to know since I called to inquire about that promotion specifically. After some back and forth, the manager refused to acknowledge their mistake and would not honor their promotion for my stay, which ended up costing us hundreds of dollars. Eventually, the manager relented and "kindly" gave us a voucher to spend even more money at their restaurant. To say I was disappointed with the lack of integrity would be an understatement.
This event put a damper on the trip which was then only compounded by these issues:
- Our room was not properly cleaned
- One hot tub was not operational and the other "Adults Only" hot tub was lukewarm in the water park
- Our service at the mountain top was subpar, and they ran out of food for a second time that we have dined there this year
- The restaurant at Timber Ridge also ran out of certain food items
Additionally, from my experiences and from what others on here have stated:
- The room amenities are dated and the "full kitchen" does not feature an oven
- There is no room service, and calling for additional blankets, towels. etc is like sending a message in a bottle.
- The concentration of chlorine in the pool was immense, causing our eyes to water from sitting in the "hot" tub
If you see any promotions for anything at this resort. do yourself a favor and get everything in writing. Might even want to transcribe your phone call with them just to be safe.
IlRebel
|1 review
Not the best experience The place was packed, which was okay except that they needed a few more lifeguards imo. Kids running everywhere and PARENTS not paying attention is the biggest problem.
The rooms are nice and very clean but the past 2 years they have changed their soap or something and both sheets and towels are very stiff and sheets especially are very itchy. The body wash scent choice is terrible too.
The only restaurant in the building is too small on a busy weekend and although dinner was tasty, but we ended with no dessert because the cheesecake was down in a freezer and had to be found. Breakfast was not good. The coffee was awful, we got 3 creamers each that we had to ask for, no regular sugar on the table and the coffee had a bad after taste. The pancakes were dry and for 2 of us the amount of syrup was about 1/4 cup...for both. The bagels were supposed to come with cream cheese but only butter was put out.
The servers are friendly but some could use more training on table set ups etc.
After coming here for 5 years, I think next years trip will be someplace new, 2 yrs in a row of not great is enough.