Northampton native John Richi practices the same hands-on approach when working with his customers that he has honed since opening Pro Lube Auto Center in 1990. He draws from more than 20 years of experience and intensive training in diagnostics from a number of car companies, including Chrysler, Ford, and General Motors, and shares his expertise with a team of certified technicians. Together, they perform tune-ups and oil changes in addition to part replacement and transmission work, all in an effort to keep vehicles safe and in working order. As part of a nationwide network, the shop allows out-of-state work under the business’s 12-month, 12,000-mile warranty should breakdowns occur while driving through the mountains of Pennsylvania or the saloon of an Arizona ghost town.