Duration
1 hour and 20 minutes

Languages Available

• Audio guide - English
• Human tour guide - English
• Printed guide - English
• Audio guide - Spanish
• Human tour guide - Spanish
• Printed guide - Spanish

Points of Interest

Stop At: Cirque du Soleil Joya
Km. 48 Carretera Federal Cancun, Playa del Carmen, Quintana Roo
JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. If you selected seating with dinner, please note the dinner starts an hour before the show. Ticket Options: Show-Only, Includes a seat at a side table or a high stool seat. You can buy drinks or popcorn at out bar. Show, Premium Seats, Drinks, & Appetizers Experience. Includes 7 gourmet appetizers, half a bottle of champagne per person, and center seats. Show & Dinner Experience Includes a 3-course gourmet dinner, half a bottle of champagne per person, and seats near the stage VIP Show & Dinner Experience Includes priority access to the theater, welcome cocktail in the VIP room, 3-course dinner, unlimited champagne during dinner and the best seats in the theater.
Duration: Not Available

Additional Information

• Wheelchair accessible
• Public transportation options are available nearby
• Infants are required to sit on an adult’s lap
• Specialized infant seats are available
• Suitable for all physical fitness levels
• At Cirque du Soleil JOYA, we offer 2 types of performances: We have double performance days (6:00 PM and 9:15 PM) and single performance days (8:00 PM). Make sure that on the day you choose for your experience, we have the performance you prefer. Read more about
• Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
• ID will be requested for alcohol consumption
• Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.
• Casual-formal dress code.
• We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner.
• The use of flash is not allowed when taking pictures for the safety of the artists and videos no longer than 1 minute.

Inclusions

• Champagne (if option selected)
• Appetizers (if option selected)
• Dinner (if option selected)

Exclusions

• Dinner (if option not selected)
• Champagne (if option not selected)
• Appetizers (if option not selected)
• Photos
• Boutique

Redemption Instructions
Present this voucher, ID at the theater box office to collect your tickets.
Feel free to contact Cirque du Soleil 8002477837 from Mexico (no fees calling from Mexico) & 18442477837 from USA & Canada.

Customer Care Center available on any of the following phone numbers:
1-844-247-7837 (US/ CANADA)
800-247-7837 (MEXICO)
+52-322-176-1421 (rest of the world)



Traveler Pickup Information
** This is the official shared transportation to Cirque Soleil Service**

Please make sure that your package indicates in the name "Transfer + Experience" example: "Transfer + Show-Only", those are the packages that include the round trip transportation service.

1. During the booking process, search the hotel you staying in the box, we have many options around Playa del Carmen and Cancun. (excluding Hotels on the way to costa mujeres and hotels on the way to Tulum).
2.The "Start time" in the confirmation is the schedule of the show NOT the pick up.
3. To know the exact time and meeting point you must send a message thru the option on your reservation prior to the purchased visit date (12 hours) in order to not lose the transportation service.
Notes: a)We cannot guarantee to collect you if we don´t get any message through viator b) Transportation is not private, so you will be sharing the bus with other visitors.

Voucher Info
Mobile or paper ticket accepted

The tour identified in this promotion is made available through Viator. Groupon is not affiliated with or sponsored by the Cirque du Soleil JOYÀ in connection with this deal. Please contact Groupon customer service for all inquiries related to this offer. Inquiries placed to Viator will be directed back to Groupon.

This offer is not eligible for promo codes.