Extended Stay America Premier Suites Oakland Alameda

Awesome My stay at this location was great. One of the great location that i’ve stayed in. I had the room with marina view. The view was beautiful. Room had the kitchen utensils. Staff were Amazing and friendly. They were very helpful. I visited with my family. I will recommend this place. Very happy stay.

Wonderful Stay _ The front desk staff were incredibly friendly and efficient, ensuring a smooth check-in process and answering all my questions with a smile. The room was spacious, clean, and well-equipped with everything I needed for a comfortable stay. The on-site laundry facility was convenient. Overall, my stay at Extended Stay America exceeded my expectations.

Don't recommend Do not recommend this hotel as it is not clean. Expect to find dirty floors, dirty refrigerators, broken appliances (both the remote and iron weren't working). Pot smoke wafts through the halls, and the fire alarms go off constantly. Wifi goes in and out. The staff are incompetent and rude, and try their hardest to make the guests' lives miserable. I extended a stay to switch to a view room, but they claimed there were none available (even though I booked and confirmed it 5 days earlier) When I wanted my room cleaned, the clerk, Angela, said they were too busy to clean it! Even though my room was on the list to be cleaned. Definitely will not return.

Stay here for marijuana smoke, noise all night, a staff who act like they are doing you a favor just being there. Where do I start? First, this is supposed to be a non-smoking hotel. And I will be honest that I didn't smell any cigarette smoke, but the hallways wreaked of marijuana smoke. We would get back at the end of the day and cough our ways down the hall. I could have gotten quite high had I just stayed in the hall but it smelled a lot like skunk to me. And don't stay here if you like service. There isn't any. I was kind of amazed when we checked in to be told the rooms were serviced every other...week. We were only there for five nights...thank god. The people at the front desk were the most brusque desk people we have encountered. It was like they were doing you a big favor if you asked for another towel or even to look up and acknowledge you. If you like a lot of noise in the hallways, you will love this place. And the floors are thin because we were on the second floor and the people above us had two kids who liked to jump off the beds...sometimes until midnight. When we asked at the desk to be moved, we were told they would see what they could do and get back to us. The entire place just felt dirty. And I almost forgot. Worst water pressure in any of the thousands of hotels we have stayed in. Rinsing my hair after shampooing was a five minute job. And the towels reminded me of the ones they passed out in high school gym class. Sad. Don't say I didn't warn you.

A Comfortable Stay !! My experience at Extended Stay America Marina Village Parkway was exceptional. The room was clean and well-equipped with everything I needed. The bed was incredibly comfortable, and the pillows were fluffy and soft. I am impressed by their outstanding customer service.