Gateway Hotel and Conference Center at Iowa State University

Rooms spotless, outdated amenities My husband and I stayed at the Gateway when in town for a family funeral. We loved our king bed room and didn't have any problems with the sliding bathroom door. Consumables in the bathroom are in mounted pump bottles. We stayed four nights and didn't have any maid service, but we were able to get fresh towels from the front desk. Also available at the front desk were cold bottles of water for $1.75 vs $4.00 in the room. They also had shelf stable foods, snacks, and sweets available for purchase. While the rooms have been updated, unfortunately the pool and whirlpool tub have not. There's also a sauna and gym room which we didn't use. We did have lunch in the restaurant and it was tasty and reasonably priced. They have a breakfast buffet also. The hotel is very convenient to the football stadium area of the ISU campus. We will likely stay here again soon.

Overnight stay This is a convention center so typically people are probably by themselves and then it’s probably a 4 rating. If you are staying with anyone please note there is no privacy in your room bathroom. There is a slide panel that goes in front of the door opening that has a 1 inch gap on both sides and a 2 inch gap on top. So absolutely no privacy and not a door. The room was somewhat clean but we found peanuts on the floor and the mirror in the bathroom still had toothpaste on it from a previous guest. For the cost I probably wouldn’t stay again.

Outstanding Stay My husband and I were in Ames for a wedding and to celebrate my/our birthday with my twin. The Gateway was near the wedding venue as well as the Iowa State campus. We had a wonderful stay. Like many hotels now, they do not offer daily room servicing, but we are accustomed to that - gotta change with the times! There was clear notification in our room that daily room Our room was spotlessly clean, well stocked, and with a very comfortable bed and linens. When we needed it, we had very prompt service. Our remote for the TV didn't work, and the maintenance worker was at our room in five minutes or less to exchange it. We ran out of coffee to have for our second morning, and the front desk person said they'd bring it right up, and we knew they meant it. We told them we were just going out, so we'd stop at the desk to get it. They had it ready and waiting for us. All the staff was so friendly and helpful. Our room had been recently updated, including the bathroom, and we loved the convenience of a huge vanity with plenty of room for makeup, etc. The shower was large and elegant, unique in several way, including the ability to switch from a rain shower head to hand held. We loved the barn door effect on the bathroom. We had dinner and breakfast in the hotel restaurant and cocktails in the bar after we returned from the wedding. Savannah, the bartender, was friendly and served us some drinks of her own design. Wait staff at both meals did an outstanding job. Overall, we had a simply wonderful stay. Our only recommendation would be to have both elevators running, but even with just one, it was not a real inconvenience. We'll be back and highly recommend the hotel, restaurant, and bar.

No house keeping No housekeeping services. 4 nights and they never made the bed. Never refreshed with new waters. I asked, got new towels when I complained but that’s it. The barn bathroom door in the remodeled room …..hope you don’t want privacy- you can see the TV in the shower with the door closed. Doors are not wide enough for the opening.

Friendly, helpful staff! The price was great (even during a football weekend). All of the staff members we encountered were VERY polite, personable, and helpful (front desk, wake up call, cleaning staff, etc..). We will definitely stay here again!