We had 2 adjoining rooms and that was wonderful. The rooms needed an update, broken blinds, scratched furniture, dust, etc. The staff was extremely nice, helpful, and attentive. They even remembered our names. The prices were over the top. $79,00 for breakfast (2 waffles, bacon, bagel, cream cheese, & 1 juice) Drinks at the bar were also expensive. I did use the day spa and both Monica & Mary were amazing. I would recommend them any day....

FILTHY!!!! I booked this hotel for a few days. Upon checking in, the entrance was nasty and not cleaned. Walked through the lobby and was very dark and had a weird stench. After we checked in, we got off on our floor and the hotel looked beat up. We walked into our room and the shower had filth written all over it. There was dirt and mildew built up in the corners and on the grout lines. There were pee stain on the floor. There were “unknown” stain on the walls. The furniture was so beat up that you could find better furniture at a local swap meet. The curtain was hanging from the ceiling. The walls were beat up and the drywall and plaster was coming off. We had to call to check out immediately. They offered to upgrade and love rooms but we were beyond disgusted and check out. This hotel was $400/night. These issues should not exist PERIOD! They have multiple people to check and verify the room is rentable. They failed to do this and use staff shortage as an excuse.

Anniversary The hotel was wonderful. The room was spacious and had all the amenities. The wet bar on the roof was my favorite part. They had food and dj in the evening. Also, their is a lounge on the first floor that plays music. A special shootout to kenyetta she was very nice and helped us throughout our trip.

Great Service Visited the W downtown Atlanta last weekend and had a great time. Service was great and The front desk manager Linda was amazing. She gave very good intel about the city, restaurants, and recommendations about things to do for the weekend. Will definitely visit again.

Truly Terrible. I emailed Marriott after our stay before posting this review and their response was just not appropriate in my opinion. I am not exaggerating when I say I have stayed in $40 motel rooms that were cleaner and better cared for than this "luxury" hotel. I booked our hotel room in September of 2020 and we were so looking forward to our stay. It was our anniversary trip and to say we were disappointed, frustrated and repulsed is a huge understatement. Upon entering the hotel we were still in high hopes, the service we received was average but the lobby itself was absolutely beautiful, however, any excitement we were feeling was quickly dashed upon entering our guest room as the dark grey carpet was covered in white and red stains, and somehow it just continued to get worse from there. Almost immediately, the allure of the room turned to disgust as we discovered issue after issue. The blackout shades were stained with large red patches and what appeared to be a hand print, it was extremely unsettling, to say the least. There were prints, dirt, and drip marks on the walls. The bed did not have a fitted sheet, and the flat sheet, placed on top of the mattress pad as a substitute, was covered in dust. The carpet and corners of the room were caked in dirt and dust. The alarm clock was covered in dirt and dust. The mini refrigerator did not work and would not cool anything. There were several areas where the furniture and panels in the room were chipped or damaged. We can live without a fitted sheet and dinged up furniture, but all of these issues together are unacceptable, especially for the Marriott brand. We were expecting better. We know they can do better than this. Although most of the food and service we received were fantastic, we will never return to this hotel or ever recommend it to anyone. I am extremely turned off of the entire Marriott brand at this moment, and hope no one else has had to deal with so many impermissible problems. Save yourself the time, money, and disappointment and choose a different hotel.