IP Casino Resort Spa - Biloxi

Nope Hot. Not a place for non smokers. Food was good in the cafe. Service awesome. Slots are slow. Even the employees got to the Golden Nugget they told us. They have a small no smoking area but not worth it. I’m guessing we won’t be back anytime soon.

Filthy 7/6/2024 To Boyd Corporate Office, We stayed at the Imperial Palace,Biloxi, MS, June 28th, 2024, booked the room for several days, but left the facility the next morning. Please have Boyd's corporate office contact us regarding this stay. We have disturbing photos to share with you. P.S. ~and this was one of your up graded rooms. Regards

Don’t order the Bloody Mary! Tastes like A1 Steak Sauce_‍_ Fun stay but the Bloody Mary Mix is horrible!! Tasted like A1 Steak sauce_‍_. Don’t order the Bloody Mary!! Yuk!! Bartender and entire staff is amazing! We are at the Sports Bar upstairs, food was very good. Rooms are nice, all good except the drink that I waited all day for!!

Nice… BUT… The good: Their restaurant, Thirty-Two, was VERY good! We originally planned on going to Tien, but it was closed (6pm on thursday). The rooms were nice and looked clean but… The bad: The overwhelming smell of smoke permeates EVERYTHING! Even the non-smoking rooms smelled like wet ashtray. The ugly: The elevators are HORRIFIC! Get a room on a floor you don’t mind taking the stairs. When I say horrific I mean it! We had to press up to go down! That’s how many FULL elevators passed us trying to go down. YOU WILL OPEN ON EVERY FLOOR before you ever make it to the lobby. That’s nut to butt people! Doing that hungover is definitely a layer in hell!

Ruined My Birthday Trip I had a terrible experience at the IP CASINO, I should've stayed somewhere else for my birthday trip. The casino definitely gave a retirement home vibe and was much different from a few years ago when I stayed. The bathroom was horrible, I couldn't take a bath because the tub bottom was rough to sit on, and I ended up taking a shower that had terrible water pressure. Toilet had to be flushed more than once to work. There were yellow stains on the bed sheets. They don't offer in-room dining, and the choices of places to eat were awful in the casino and CUSTOMER SERVICE SUCKED, to the point I wish I would've went off property. I ate at the Bayview Cafe there, and the food was terrible. Service and atmosphere were uncomfortable. The server JIMMY L. was very rude and not attentive to me as a guest. I noticed a lot of the elderly caucasian guest, were getting their food and drink refills, when I had to catch an employee walking by because my waiter didn't make time for me. I was overcharged on my bill for things, and I was told I could substitute. After getting the run around and them wasting my time waiting for the manager, he was just as rude and dismissive of me and my concerns of how I was treated during dinner. Front Desk didn't help resolve my problem with Bayview Cafe. The coffee shop also is not recommended because I ordered a personal pan pizza and it was undercooked. The center was still cold, but the edges were burnt. None of the employees were welcoming or friendly across the whole property. They messed up my birthday trip, and I will never recommend anyone going to this property. A wasted trip