PALACE CASINO RESORT

Not Great We should have canceled the moment we walked in the door. Staff were RUDE. That was the theme for the entire stay. Very RUDE. With the exception of the bell boy. He was great. He’s the only reason it 2 stars. This place is Highly overrated. The Buffet is average at best. The slots aren’t any looser than anywhere else. Rooms are old and dated, again, average at best. Don’t be fooled by the ratings. An added bonus is that the place smelled musty as soon as we entered the doors. They better keep that bell boy. He could lead the customer service training!

Fun time at The Palace Hotel and Casino The hotel was very clean and comfortable. Our room was very nice and comfortable. The casino was smaller than I expected but okay for playing. All of the staff we encountered were always polite and helpful. The pool restaurant was great for a quick great meal. I had the mahi tacos and they were wonderful. We ate at Stacked which was good for breakfast but the amount of food was enormous. It was delicious. The pool looked very inviting but we decided to gamble instead-we were only there for three days so we didn’t have time to do it all! Next time we go to Biloxi I will stay at the Palace but for a longer time.

Getaway Stayed here for our vacation. They have everything you need. Casino and restaurants. Rooms were clean and they cleaned everyday. People were always very friendly. We will come back again. Didn’t use the pool but it was very nice looking. Great views of the water.

One of the best places in Biloxi This is our favorite place to stay. Love the water view room, pool, buffet and restaurants. Fun casino and some of the nicest staff! Clean, quiet room. Beautiful pool area with Wahoo’s restaurant and excellent service from everyone who works there. No smoking casino and hotel are a plus! Just a few compliments to Frederick & Tenoa at the buffet and Isaac & Cory the bellmen. A big thank you to Sherry for our lovely corner room overlooking the water. Just wish Palace was closer to home. But so worth the nine hour drive!

Great stay for Mother/Daughter Weekend! Great stay again! We arrived well before check in time, but were pleasantly surprised that our room was ready before 1:00 pm. We didn’t mind because we love gambling for hours and having a late breakfast at the cafe. The portions are big and the service is always fast and pleasant. Went to Mignon’s Sunday night for an incredible dinner. Mom had the prime rib special and I had the sea bass. What a fantastic meal and the server was outstanding! The only two suggestions I have for management : 1. We just can’t figure out how the power play free play works when you still have to put your own money in to get it. Several others around us didn’t understand it either. 2. The buffet- food was great, however I got a pasta dish and when I went to pick it up I didn’t see the man at the station so I left a tip then walked to my seat. When I went back up to get something, he was really loud and complaining that people should thank him personally for making them a specialty dish and went on and on about it. Very unprofessional in front of customers. We will return again in the next few months though because everything is usually exceptional there.