Boomtown Casino & Hotel

Add a NO Smoking area! With three floors, why can at least one floor ( preferably level 2 off lobby) be NO SMOKING?! I couldn’t stand it & left after very few minutes. No sense. Must be turning others aff, as well. Talking with done staff, I’m surprised that many haven’t quit.

Getting Old The place looks so old now…needs more lighting and flashing lights….or something. Change the carpet and fix the AC.

Grandkids not allowed I was looking forward to spending some time in the casino while spending time with family, was told by the check in staff boomtown was a casino and the hotel was not for grandkids. So I will not be planning any further trips to Boomtown with family.

Interesting Stay on our Journey Boomtown.. the name alone seems to tell a story about what it is store! This was a memorable evening. We arrived into the area late - and unexpected on a Thursday. We generally just find a hotel as we enter town. However as we started searching, almost every option was sold out. This is what eventually lead us to Boomtown. We showed up and they had a double room. However as the front desk was checking us in, the double room disappeared and the only option was a king suite with jacuzzi tub. Given we really had no other options and it was late, we took the option and asked for some additional bedding for our kids to sleep on the floor. The front desk ladies were kind but you could tell they were understaffed and doing their best. The room was okay - it is dated and you can tell not much has been put into updating this hotel/casino/resort. It wasn't necessarily dirty, but it did not feel super clean either. We all chalked it up to an adventure and made the best of the evening before getting up early and leaving town. While it was not the worst stay, I would not stay here again. In fact, I would avoid Bossier City and Shreveport completely and stay elsewhere. We travel quite frequently and this was a town/city that gave us an uncomfortable/unsafe feeling. We rarely have this feeling (and we've been some places!) so when it happens, we take note.

EAT BEFORE YOUR VISIT Room was clean, but the phone didn't work. We were VERY upset there was NO restaurant open at 7pm, only a slow, mediocre sandwich shop. To make our stay worse, there is NO FOOD OR COFFEE available until 9am in the morning. UNACCEPTABLE, and we will stay at the Horseshoe on our next trip. Boomtown casino has too many non-working machines, but drink service is quick and often!