Hotel AKA Back Bay

Wonderful family weekend in Boston We stayed here with our 4 year old for a family weekend getaway because it was close to the Titanic Exhibition at the Saunders Castle. It didn't disappoint. My son loved that we stayed in a building that was once headquarters of the Boston Police Department. We booked through Hotels.com which is what I usually use. The prices seemed the same on that site vs the hotel site. Check in and check out was easy and the staff were very friendly. Parking is valet at $68 per night, charged to the room with the ability to have the car whenever needed (for the most part) for no extra charge. Our car was out front in 10 mins this morning when we checked out. We used the T to get around and the nearest station is less than 10 minutes walk away (Arlington). The hotel was very clean, beds were comfortable, and the staff were very accommodating when our son had a bed wetting accident. I felt really bad because we used a pad on top of the sheets to protect the bed in addition to whatever they used on the mattress. The housekeeper was super nice about it and just changed out the bedding that morning and even got us all new towels and made the other bed too even though I told her she didn't have to. I thought it was a bigger deal than the staff. Any questions about the area and transportation I asked were answered accurately, which is super important to someone not familiar with the area. I was really impressed with how friendly and accommodating the staff were, to the point where my husband and I just aren't used to someone wanting to help with our bags (yes, I know they want a tip but it wasn't coming across that obvious). The hotel is within walking distance to all the shopping/stores on Newbury Street and is in a nice location. All the staff were excellent ambassadors of the hotel and the city. If we come back to the area, we would absolutely stay here again. They do have an on site restaurant. We didn't use the restaurant, mainly because of our 4 year old. Their website lacks a menu and says it's French inspired fare. We weren't going to take the risk of going without looking over a menu first. They serve breakfast but we decided to try a local bakery instead, again mostly because there was no menu available.

Contemporary, comfortable & convenient. A very comfortable stay with top class facilities in the bathroom and bedroom. Breakfast was delicious, served with a smile and the bar service was friendly and efficient. The concierge very helpful. The interior refurbishment is contemporary and elegant. Everything was well organised and to my liking.

Excellent service Excellent service from lovely people. Very attentive and responsive to any questions or concerns. The rooms have also been recently renovated and are looking much smarter. The inclusion of a kettle as well as the coffee makers is great for us brits wanting a good cuppa tea! A particular shout out to Amy who found my lost glasses for me and sought me out to return!

Thanks! I always stay at the AKA when I’m Boston for work. The Check in and Check out process is always seamless. Especially with heather and lakeesha at reception who are as extremely welcoming and lovely as can be. Glad they have re-opened after renovations.

Great stay in Boston at the Hotel AKA Back Bay Delightful, centrally-located hotel in Boston. Loved everything about it from the easy check-in and check-out, comfortable and well appointed rooms and great service. I would certainly recommend this Hotel AKA Back Bay to anyone visiting Boston.