The Lodge at Bretton Woods

Dirty hotel with five-star hotel prices We are currently staying at the Lodge with my family for a winter skiing vacation. The room is not vacuumed and after the first day of skiing the floor is covered in dirt and salt that we bring inside after skiing. This is our third day in the hotel and it seems that no one has cleaned the floor. The same is true for the bathroom which is so important especially during a pandemic. We saw the housecleaning person on our first day just remove the trash and do the beds. No moping or vacuuming and the bathroom seemed as it was not cleaned at all. All the housekeeping does is fix the beds with the same sheets that don’t seem clean for a third day in a row and put fresh towels. Nothing else. For $299 a night is Not Worth It. And in the main resort the food is way overpriced and choices very limited.

Excellent location right next to the ski resort The Lodge has an excellent location a short bus ride away from the ski area. We were also able to go and have dinner at the Mount Washington Hotel, right across the street. The lodge itself does not have breakfast, but has coffee and tea in the morning and a small shop to get food. The room was clean and it was easy to get in & out of with skis & ski boots. Our room had a small refrigerator so we were able to bring some food for ourselves.

Great value I brought my wife and two children up skiing for there first time. We decided to stay a lodge to save a little bit of money and put it towards the children's ski school. I am happy we did. The staff was very friendly. The room is what I expected it to be. House keeping did a fantastic job keeping up with the heavy volume of ski families staying there. The beds were very comfortable and the kids enjoyed the pool. The view of Mt. Washington was spectacular. I highly recommend staying at the lodge especially to young families or anyone on a budget.

Stay somewhere else I have just returned from a weekend at Bretton Woods. We stayed at The Lodge and unfortunately our experience was quite disappointing. We have been coming to Bretton Woods for years as our daughter (8) participates in the New England Disabled Sports program. We typically rent a condo or stay at the main hotel, but this weekend it was just three of us and the vacation week price at the hotel was far too much so we opted to take a room at the Lodge. We arrived at 10:30 pm to find a handwritten sign on the door of the Lodge telling us that we needed to go to the main hotel across the street to check in. It was -18 degrees and my 8 year old was asleep in the car. Once we were checked in and back at the Lodge, we trekked up the stairs to our room. Upon entry, there was dirt on the floor of our room. The boot trays by the door were caked with salt and sand and did not appear to have been cleaned for quite some time. The tiles in the bathroom floor were also dirty and chipped. Parts of the door were falling onto the floor. The drain in the shower did not work correctly so when taking a shower, the water was midway up my calves. The shower then dripped all night long each night. There were cobwebs around the room including on the sprinkler head on the wall. We found hair (not ours) in the bed and the sheets were stained. My husband put a towel on his pillow so he would not have to put his head on it. The bed was made each day but the trash was not removed and the small sink near the closet was not cleaned. The toiletries in the bathroom were old and had apparently exploded and were leaking. As I said, we have loved coming to Bretton Woods for years with our family of 5. Each of our children has learned to ski at Bretton Woods and as I mentioned, the NEDS program has been wonderful for our daughter. She survived a stroke in utero and has loved the individual attention she has gotten from the amazing coaches. Unfortunately our room in the Lodge (202) is in a state of disrepair. In addition to that, the cleaning crew did a less than acceptable job each day. For the over $800 we spent on three nights at the Lodge, we certainly did not feel the cleanliness or overall state of the room was acceptable. We chose not to complain because honestly, even if the room had been cleaner, the general state of disrepair and grime would not have been remedied quickly. I initially sent this as an email to the manager of the Lodge and the Omni Mt Washington Hotel but have not received any response. We will not stay at the Lodge again. While we would like to return to Bretton Woods, we will certainly think twice about where we choose to stay. The overall amenities of Omni are excellent and for our daughter , who does have a physical disability, staying on the mountain is ideal and she (and we) absolutely loves the NEDS program. Unfortunately as I mentioned, the accommodations at the Lodge are subpar and not at all worth what we paid.

Not worth the money This is the first room I have stayed at in the last hundred nights of travel that did not have a coffee maker in the room. I finally got one after complaining to the Mt Washington hotel which I had stayed at several times. If you like a super soft bed then stay here but as a skier I need my body to recover overnight on a firm bed. The pool is another joke. You have to walk the entire distance of the motel to get to it in a wet bathing suit at 15 degrees, right. There is either too much heat or nothing and made it very uncomfortable. In their breakfast area there is only a coffee machine in what appears to be a breakfast area on their website but NOT. If you can’t afford the Mt Washington Hotel then don’t waste your money here.