Emerald Beach Hotel

Location is the Only Perk I wish I had read the reviews before booking…the air conditioner did not cool the room even after having maintenance come and look at it. Mold in the room (pic included). The soda that they sell at the front desk and vending machines are expired and flat. Elevator buttons broken. Very outdated and dirty throughout the hotel. Only good thing about this hotel is that it’s very close to the beach.

DO NO STAY Terrible, nasty NOT STAY HERE !!!! Worn out and rusted! (I know it’s the beach and it’s hard to keep things clean but this was ridiculous) I ask for a refund and was told NO! I later found out through sources that the hotel was going to go through renovations! The pictures of the rooms on the website are FALSE representation of the rooms!!!! We just endured the cost of the hotel and went elsewhere!

Don’t book here!! Extremely disappointed. I will start with the parking situation.. you have to pay for parking with no guarantee to find a parking space . Our room was hot the air conditioning kept the room a cool 77 degrees. We received zero room service. I shut the blinds in an attempt to keep the room cool and when I moved them cockroaches scrambled out. The breakfast was cold, however, the kitchen staff were very friendly. Walked down to check the pool out and found it to be dirty as well. The water was so cloudy you could not see the bottom. We decided to check out the outdoor bar area. That was not terrible. However, stay up there don’t go down to the beach area. This area was littered with trash. Before we departed, I spoke with a hotel employee. He told me employee morale is at an all time low. I would avoid this place, I was expecting more for the money. I was extremely disappointed.

RUN!!!! The hotel is full of mold. From the lobby to the hotel room. There is no hot water, then the cold water shower runs totally out. The floor is full of sand and dirty. Then there is a big crack in the wall going to patio. I have never seen a hotel in finish deplorable condition. The hotel charges 20$ if you arrive at 3pm instead of 4pm. You are also charged for parking but advertise for free parking. We left after the cold water shower ran out.

Unsafe Conditions - Do Not Patronize Good evening, I, Dr. Courtney Harvey checked into the Emerald Beach Hotel in Corpus Christi, Texas this evening. Upon checking into the hotel, I noticed that the lobby was unkept with regard to water and dirt tracked through the lobby by people who had been in the pool area. I also observed one patron requesting a refund due to purchasing a dedicated parking space for which there were no parking slots. She was told she would be refunded the cost. Another patron requested a refund for the entire hotel stay because the air condition in his room did not work and there was no parking. I asked the hotel representative what we were supposed to do if there was no parking available, to which he replied there was parking across the street in a church parking lot. This is unacceptable given the hotel room for a 2-night stay costs 350.00 which was immediately taken from my checking account without the opportunity to be refunded in a timeframe that would allow my family to find another hotel to stay at for our desired price point. We got our room keys and proceeded to the elevator. Another patron advised that we needed to check our hot water because she had none and staff was not being helpful. In addition, only 1 of 2 elevators was operational, and guests were waiting up to 10 minutes to get to their rooms and/or crowding onto the elevator. When me and my husband arrived at our room, the hotel door was wide open and moths were flying around. We went back downstairs and reported the situation to the representative and voiced our concerns regarding the unsafe environmental conditions of the hotel: a. having to park across the street, b. wet floors in the lobby, c. only 1 of 2 elevators working which resulted in overcrowding on the elevator, d. an open door to a hotel room someone just checked into, e. air conditioning not working in certain rooms with Texas temperatures at over 100 degrees, and f. some rooms being without hot water, which isn't a safety issue but is certainly a discomfort at almost $400.00 for a 2-night stay. When we got assigned a second room, the conditions for $350 were subpar. For example, the television did not work for more than 5 minutes. There was no signal. I later recalled that when I stayed here years ago that I was advised by hotel representatives that tv signals were subpar depending on the position of your hotel room. To top it all off, I was charged a $100 hold for incidentals. All together, this was a $450 hotel stay for these subpar, and unsafe conditions. This is unacceptable.