DoubleTree by Hilton Durango

Comfortable Room My husband was there on business. I was a tag along. The room was comfortable. The housekeeper was great. Very pleasant and did a good job cleaning. A couple of issues though. The sliding glass door to the balcony was extremely hard to open and close. I had to call help desk to get it shut. Didn’t attempt to go out again. The shampoo and soaps had heavy fragrance. I am extremely sensitive to fragrance. Had to get my own. Hotels should only use fragrance free for those with this issue.

It is not pet friendly. We headed out here to buy a puppy, and were assured while making our reservation our room would be pet friendly. -The room is carpeted. -The whole hotel smells of smoke. -The lovely trail by the river has no waste stations and there is poo everywhere. (This doesn’t mean just bags, this means trash cans too) - They add a $40 pet fee and then provide nothing? It’s not like I WANT my puppy to pee on your floors??? I brought pee pads but she’s a baby there’s bound to be mistakes. Edit: found out this is the STARTING FEE and if she does have any accidents they will charge more. - We were put on the fourth floor despite asking for a ground floor location because of the PUPPY so we can take her outside at 3am when she needs to pee - The guy could have TOLD US all the rooms were carpeted but assured us it wouldn’t be a problem even with the puppy. - Pet friendly doesn’t mean ‘pets can exist there’ it means they can spend time happily at the hotel. Without causing problems. - Dogs are not allowed to be left alone in the room. They are also not allowed into the restaurants unless they are service animals. (I have not tried asking if we can be served on the patio as that’s not what the rules they had me sign stated) - The rooms are around $400 each night without the extra fees I’m sure it’s a lovely hotel if you don’t have a puppy. I’m sure it’s fine with an older dog. But if a customer tells you I HAVE A SIX WEEK OLD PUPPY DO NOT SAY OF COURSE IT’S NO PROBLEM AND SET ME UP FOR FAILURE.

Great hotel/great location! This is a great hotel-we loved it! We had a riverfront room with patio and it was lovely. Rooms are large, beds are very comfortable, staff is courteous and helpful. The room originally given us was quite close to 160; they relocated us to a quieter room on the west side of the hotel upon our request. The hotel backs up to a walkway along the Animas River - perfect for a beautiful walk, run, or bike ride. The hotel is in a great location- walk to downtown Durango and the Durango-Silverton train station. There’s also a supermarket across the street. We would definitely stay here again!

Ideal walkable location Our 4th floor Animus River view balcony room with a king sized bed was spacious. The balcony was screened and had comfortable wrought iron chairs and a side table where we read and watched kayaks and rafts float down the river. The room was quiet and the terrific view was shaded by an Aspen tree. The room attendants were exceptional. Our room was made up and cleaned multiple times over our 6 night stay. Coffee supplies were replenished as used. The bed was comfortable with various pillow types and a down duvet with crisp overlay sheets. Great water pressure and towels that were actually soft. The hotel has an Albertson’s with a Starbucks right next door. Downtown Durango and the train depot is two blocks away. Durango Rafting company is in the parking lot of Albertsons. I would definitely stay here again.

Best Stay Ever!!! This hotel blew me out of the water!!! From the manager to the wait staff in the beer garden these folks took care of every need we had. Zack, Kelley, Lucas, Maria & Delany are the worlds best at what they do. I would recommend this hotel over all others! Best Stay Ever!