EAST HAMPTON POINT HOTEL

Not the same Have stayed here several times over the past 10 years. I think this last stay was our 4th or 5th. Definitely would recommend the Palmer House accommodations over the cottages. Since the restaurant is no longer part of the hotel (Moby’s has leased the space), there was no complimentary breakfast in the restaurant as in years past (Moby’s was not open for breakfast, even if one wanted to pay for it). We were told complimentary tea and coffee were offered at the ship’s store in the marina. We never bothered, and just went into East Hampton each morning. Although, just an FYI- it is not walking distance. Well appointed hotel accommodations for the Hamptons, are a rarity. In this regard, East Hampton Point does stand out. But, not so much with the level of service. Yes, daily housekeeping is provided. Parking passes to Atlantic beach in Amagansett, beach chairs and umbrellas are also available, which was helpful. Think they offer a shuttle service into town, if needed as well. But, still would describe this hotel as more of a property with nice rooms, a tennis court, and a pool. Amanda and Samantha at the front desk are lovely. Although, no one is at the reception area beyond 9-5, or 6pm on the weekends. In other words, the main office hours, are very much that, office hours. The security presence is not compelling whatsoever. There is a phone number in the case of emergencies after hours. Otherwise, higher management was not much of a daily presence on site, if at all during our stay. This is not a 5 star or even a 4 star hotel in the typical sense. Based on the 5 star cost for a stay here, the level of service and amenities do not seem commensurate with the pricing whatsoever. I would suggest looking into Topping Rose in Bridgehampton or Barons Cove in Sag Harbor instead. Still very expensive. But, you will get more value for your money with regard to amenities and services. Just my opinion.

We a Beautiful Place, even in the dead of Winter! We came with our son the day after Christmas and fell in love with the Point Hotel. The picture above was actually our exact room, with small living room, bedroom with bathroom downstairs, and a huge Master Suite with bathroom upstairs. It was perfect and we were able to imagine how awesome this would be in the summer! Fair rates and good service!

Perfect Wedding Even in the misty weather, my wedding at EHP was so beautiful and perfect. EHP is a place that has been close to my heart for a while now and I couldn't be happier to have hosted my wedding here. The staff was great & accommodating, the food was plentiful & delicious and of course, you can't ask for a better setting. My friends and family took over the hotel and we had a blast on the grounds! Definitely recommend EHP for weddings!!!!

A wonderful weekend at East Hampton Point We have stayed at most of the upscale places in East Hampton over the years but East Hampton Point is tops in our view. The location on Three Mile Harbor is beautiful with great views of the boats and gorgeous sunsets. Additionally, it was very quiet because it's off the main road. Our room was immaculately clean and well appointed. To our surprise, we had a patio with two lounges, a table and chairs in addition to an umbrella. The restaurant on the premises was a major convenience with breakfast served outside weather permitting. The town is s short distance away. Special shout out to Kristin who was very helpful and accommodating. We don't want to forget Mikey who drove us to Main Beach and picked us up in the van. We met several young families as well as older people like ourselves. A return visit to East Hampton Point is definitely in our future.

Unsanitary conditions - a rat in our cottage We have stayed at the Point twice last year once in cottage 9 and cottage 12 and a third time for memorial day weekend this weekend at cottage 8, and to say the least was very disappointed. There was a rat that was running around cottage 8 at 11:45-12:00 a.m. on our first night, Friday, May 26. The rat came out from the area of the refrigerator ran around the kitchen spooked and eventually ran to the side of the dish washer and disappeared. I called the emergency number 2x left a voice mail and never received a return call even the next morning. We came with a small dog and was worried that she was going to get bitten and get rabies. We had to plug the gap between the doors of the bedrooms and the floor so the rat would not be able to enter, we had to make sure our shoes and clothes was not accessible. WE had to re-wash all the cups, glasses, utensils that we were going to use, It was gross. The next morning as soon as the office opened at 9:00 a.m. I called and reported the incidence. I spoke to a gentleman and while I was panicking, his reaction surprised me. He was not even mildly surprised that there was a rat in our cottage and instead when I raised the concern about my little dog, offered to watch our dog for us while we had breakfast! Nice! When I came over to the office to drop my dog I spoke to Kristin, the booking/reservation person in charge and the same reaction! It was even worst bec she had a smile on her face and all she said was "we'll call an exterminator" An exterminator came and set traps under the sink - when I already told them it ran towards the dish washer. And then was told that "in the event our dog got to the poison, she had to eat about 50 of them to be fatal!!!!" I had to ask if we're not going to be compensated for this grossness at a $750 a night cottage. And her response was "we'll check with Mike and see what we can do" for 2 days the only response I got was we'll check with Mike until the day I checked out and not even a free dinner was offered, nor an offer to comp the night the rat was running around our cottage! Not once was there an offer of "how can we make it up to you" The worst customer service ever at the price you pay! Because we live in NY, one of the guys who drove us to the beach even said, "well that's really not different from the rats you see in the subway!!!!" we did not pay $750 to live in the subway for 2 nights!!!! Disgusting and worst customer service. Perhaps that's why that cottage lacks lighting downstairs, it's dark. Even the bedroom downstairs was dark . Free breakfast? was as lame as a free breakfast can get - 2 straight days, cold bagels, some kind of frittata, not so fresh bacon and pastries. Dinner at the East Hampton Point? expensive even for the Hampton standard and cuisine was nothing great. Not planning on coming back nor recommending to our friends.