Holiday Inn Hartford Downtown Area by IHG

East Hartford, Connecticut United States of America

Holiday Inn Hartford Downtown Area by IHG
4
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Property Location
When you stay at Holiday Inn Hartford Downtown Area by IHG in East Hartford, you'll be in the business district, within a 5-minute drive of Connecticut Convention Center and XL Center. This hotel is 0.2 mi (0.3 km) from Connecticut River and 0.9 mi (1.4 km) from Connecticut Science Center.

Rooms
Make yourself at home in one of the 215 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy a satisfying meal at The River Walk serving guests of Holiday Inn Hartford Downtown Area by IHG. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in East Hartford? This hotel has 8195 square feet (761 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.

Need to know info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Gary N
|1 review
They need to better maintain their rooms and provide proper service. A friend's room had the smoke detector hanging by 2 wires. My room had a desk that swayed from side to side. Same for the toilet seat. I asked for a wakeup call. If sent, the phone did not ring loud enough to wake me. We had a banquet which was staffed by 1 waitress which required the guests to help serve the food. Also, they had to offer different soup selections because they ran out.
Mark K
|1 review
Run and look at reviews. Property was very dirty. Cigarette butts outside the front door. No designated smoking area at least we did not see it. Coffee In the morning 3 days we stayed it was not put out till past 7am. Trash receptacles over flowing all the time. Lobby was always a mess with trash and leaves on the floor and the men’s lobby bathroom always needed attention, The breakfast offering was really bad the bacon looked like it was barely cooked. The room, bathroom needed some updating and all the outlets were all worn out would not hold a computer or phone plug, no USB outlets in the room. The rooms smelled really bad. Appears Management must not be present at the hotel. I will not stay here again or put any of our team members here again for the annual conference we attend in Hartford. Front desk Staff was alway very helpful just appears no leadership is present to set an example for other departments.
John P
|1 review
Do not recommend I would not recommend this hotel. The staff were friendly but that’s about the only good thing to say about the hotel. The hallways and elevators were dirty and smelled like smoke, the restaurant was randomly closed due to “unforeseen circumstances” and housekeeping never cleaned our room even though we were there for three days. Pay a bit more and go elsewhere.
rosielamb
|1 review
Never again! This hotel is discustingly filthy, absolutely unbelievable for an IHG hotel! Bin overflowing outside with a very large amount of cigarette butts just outside door. Within the revolving door someone had dropped some pills - they were still there 3 days later when we left…. The whole hotel needed cleaning there was dust and filthy over every floor we went to. Room was comfortable but floor and bathroom floor were filthy. We took a look at the breakfast and had we paid for it I would have asked for money back! Pool looked ok but too scared to use it in case it wasn’t clean Wi-Fi was very good Staff were friendly and helpful Plenty of parking Easy 10 min walk into town over the bridge
Cicero J
|1 review
This place is dying. My company often uses this hotel for training. They no longer even try at this hotel. It's just getting worse and worse every year. We need to use the pool for training and its freezing cold and really dirty. The rooms are sketchy. There was a large stain on the tile in front of the toilet this time. I called to change rooms and they said they were full. The halls smell like weed all the time. The breakfast is $15 and it's basically powdered eggs and microwaved bacon. I would never bring my family to stay at this place. They need a regime change or something. None of the staff give an ish at all.

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