Pan American Hotel

Four generations and counting. Our family has been coming to the Pan American for 40+year’s. The best place for family traditions to continue. Four generations and will continue. Class walk to shops on board walk, great little water park for the kids a short walk away. Peaceful, safe, clean, feels like our second home.

Horrible Treatment I called to make a 2 night reservation. I told them I had a service dog. Was told it was ok with the person who I made the reservation at the hotel with. The confirmation came in as a first floor with 7 steps. I had been told there would be no steps so I called back. Another woman answered and said she would change it to the second floor. I mentioned again I had a service dog. Now 2nd person asking what is the service dog for. I told them. Again, I said I have a card for it and she has a crate (23 pound yorkie mix). She put me on hold 3 times saying had to check this would be ok. Again...isn't it a law? Then Maureen who I think said was the manager comes on the line. Again, asking what the dog is for and I said I told 2 others why and again I have a card and a crate. She goes on to say emotional dogs not allowed. Again, I say she is a service dog. I said you are making me feel very uncomfortable and I will be driving 4 hours to your place and I do not want any issues. She then asks if I want a refund. Unbelievable. I agreed to the refund. I will NEVER go to this place. Hostile treatment!!

The Best My family has been coming to the Pan American since 2011, coming back every year is like returning to a 2nd home. The hotel is immaculately clean and regular updates and renovations keep the property looking top notch all while maintaining the very cool mid-century modern feel. While the physical hotel is top notch the staff is really what makes this place special. Paul and Bob at the desk are two of the nicest people in the world and also have a great sense of humor. The onsite restaurant Alosi's is a longtime favorite of ours and the location just can't be beat; close enough to walk to the boardwalk but far enough away to have a peaceful experience. We can't wait for our 2024 trip!

Still the Best We've been staying here for decades. This year there were 17 of us in five units. The owners spend hundreds of thousands annually to keep the place fresh, attractive and comfortable. It is especially for families. It is across a service road from the beach. Wildwood Crest is undergoing expensive upgrades, but the Pan Am continues to lead the way.

Round 2 2nd time staying at Pan American while visiting family. 2nd excellent experience! Can't say enough about the friendliness of the staff. Our room was clean and our time at the pool was wonderful! Perfectly relaxing trip with my husband. Can't wait to visit again!