Seaside Amelia Inn

Great location but customer service & welcome lacking. We were greeted by a rude attendant. Got to our room & dirty linens were piled by the bed. The GM happened to be in his office & did give us an upgraded room. Location is great. Steps from the beach & walking distance to 2 great restaurants. One on the beach & one right across. The Inn was decorated great & was bright & welcoming with beach decor. Breakfast was included. Pool was quite small. We'd definitely give them a second try. The island is beautiful. The beaches are amazing! Downtown was quaint & ended on the intercostal.

worst experience in FB I wish I had read all these reviews before booking, because it was exactly what I had experienced. I have a disability and I travelled alone with a little service dog, therefore I have been assigned a ground floor room, where the dogs are allowed. Room was dark, definitely NOT clean and the AC extremely noisy. I have not been advised that daily cleaning was on demand only, therefore I only had the maid in the late afternoon on the second day. Breakfast is ridiculous: to say "basic" is an euphemism and they don't even replace when they run out of stuff, like coffee creamer. Mainly, the people at the front desk couldn't care less about you. They barely say Hi, they seem bothered if you ask anything. It was pretty clear to me that customer service there was ZERO. Whoever runs this place is fine with that, so any bad review won't affect the general status. Even the answers to all these bad reviews are they same, and sure enough they don't do anything to improve, because they DO NOT CARE about you. For whoever might be intersted, a last note as a word to the wise... the TV has only CNN channel for news... no Fox. Just saying it !!!

Good Location, Could be Cleaner Overall, the stay was fine. The location was great and the view was nice. But when you’re paying almost $500 for two nights, you’d expect it to be cleaner. We found two roaches in our room, at least they were dead already, and an item that was left behind by previous guests that looked like some sort of folding comb. When I brought up concerns to the front desk all they could do was “leave a note for the manager”.

Avoid Like the Plague! Avoid!!! We had a room where the AC did not work and they have refused to do anything to make the situation right. We literally slept with our door OPEN to the hallway just to get some cool air into our room since they told us they had no other rooms available and it was too late at night to do anything else about it. Liz, the manager will talk like she will do something about it and not follow through.

Our visit to Seaside in Amelia, Fernandina Beach Florida First, the facility was advertised as being handicapped accessible . That was definitely not true. It had quite a few steps to get to the front door. It did have a handicap ramp in the back which you could drive up to, however, if you wanted to leave the hotel, if you were handicapped with a walker or a wheelchair, there was no way you could’ve gotten out of there. You couldn’t go down the steps, and the ramp that you drove in the back was so steep you could never gotten a wheelchair down or back up. It was not clean. There was stains on the bathroom cabinet where somebody has dropped toothpaste and dribble down the front. There was no flat surface anywhere to put your personal items. There was no drawer storage nor shelf storage in the place to set things down. There was no room in the bedroom to even put a suitcase so that you could open it and use it. In order to use the coffee pot you’d had to take it down from on top of the refrigerator where it was stored and move it into the bathroom, which had a very small countertop in order to use it. The windows were dirty and fogged. It was considered a suite and had a small living room with a pullout sofa. The facility was informed that we would be using that sofa however, there there was no bedding, and when we called to ask for some, we were told that she would bring it up if she got time. We felt it was very overpriced and informed the front desk so and tried to talk with the manager. We finally did talk with her. She insisted that nobody would’ve ever said if she could bring it up, however that’s what the girl said to us. we asked for the phone number for her manager so she gave us a number. However, when we called it, it was a person who had worked for the hotel in sales in the distant past had nothing to do with any kind of management. We were very disappointed. We hoped for a reduction in price. We at least were able to get out of the extra two days and get a refundfor money. I would never recommend this property to anyone.