GOLD CANYON GOLF RESORT

Business trips to Gold Canyon Golf Resort. I have stayed here three times in the last six months for business. I work for Rio Tinto and have stayed here to visit Resolution Copper in Superior. The resort setting, landscaping, look and style of the haciendas, is top notch. I have stayed in two different rooms and they have been large and clean, but outdated. They look as though they were decorated as cheaply as possible. Towels are old and grayish, the Futon electonic bed is an odd addition. Tiles between the living area and bathroom don’t match, etc. Many people have left bad comments about the restaurant. I have had good experiences there both with food and service. I truly believe with a capital investment to update the rooms and perhaps the restaurant, this place could warrant 4+ - 5 stars. I enjoy staying here, but with a little updating, it could be top notch. P.S. I have always had good service!

Restaurant Terrible service at restaurant. Ordered two beers took a half hour to get. Ordered food..pizza came out in a half hour (which was fine), but we ordered two other entrees (first they didn't have what I ordered-took a half hour to let me know) so I ordered a new entree took a hour to get...mind you the other entree never came!! The waitress left in a rage, not sure if it was her fault or the cook. Blamed short staff. Manager NEVER came to table! Never again!! Manager should be fired..never should be in the restaurant industry, with her disgusting attitude! After all that...they specifically called us out for being from MN (stating we shouldn't be here if we can't afford it)....funny thing is we aren't from MN! We live in Gold Canyon. Clearly they are biased of the Midwest.

Don’t bother with the restaurant The resort itself wasn’t terrible. The room was a bit musty and the decor somewhat out of date and stale but it was comfortable. My main complaint was the restaurant. We were visiting because of the local renaissance faire and came after a long day ready to get some good food. There was no one at the host stand and we waited quite a while until a server walked by and asked if we’d been helped. We said no and she said she’d find the hostess. She eventually showed up and took us to a table outside. We sat and sat waiting to be greeted. All the tables around us got waited on and no one even acknowledged us. Our waitress finally appears and we are ready to order since we’ve had so much time to sit and look at the menu. Her attitude was a bit sharp but we didn’t let it bother us. She disappeared and about 25 minutes later our food arrives. I ordered the pistachio crusted chicken and my parents ordered 2 side salads and the chicken sandwich. My chicken was just sad. Dry, lacking in flavor, chewy. The mashed potatoes looked like they came from a box and were whipped into oblivion. No seasoning, no butter, and cold. The palm size portion of veggies were the opposite: soggy and over salted. The sandwich chicken was also spongy and unseasoned. I would bet they come frozen and aren’t fresh. It came with a packet of mayo and a packet of mustard (very classy). They couldn’t even finish it because it was so chewy. She never came back to ask us how the food was, just dropped the bill. My father stopped her because he’d seen every other table get a view of their dessert tray (an oddly outdated move) and she never asked us if we wanted dessert. He asked her for a cup of coffee, a hot tea for me and a slice of carrot cake. She huffed off and disappeared again. When she eventually showed back up she had his coffee and told me they were out of tea (it’s a hotel… there was tea in each room) and did I just want hot water with honey. I politely declined and she went away again. The carrot cake wasn’t awful but the whipped cream was cool whip (can’t deny that lovely synthetic aftertaste). We finished and just sat. I had to get up and ask another waitress if we could get our bill. Our waitress appears, drops the bill and dashes off again. She had charged me for my “not” tea and I waited for her to come back so I could ask her to remove it. Sat and sat and then eventually just got up and went to front. Again no hostess or anyone there. Another waitress comes over and asks if I need help and I ask her if she can find my server. She comes over, mumbles an apology and takes it off. It was like she decided, when we came in, that because we weren’t old white guys in golf gear that we didn’t deserve good service. We were polite and patient. My father was nothing but kind and I’m the one who got testy at the end because we were there almost 2 hours and not because we were enjoying ourselves or the ambiance. I spent $28 on the most mediocre plate of food I had in a long time and was treated like an afterthought for our entire experience. So thank you Jocelyn for making that entire dinner as painful as pulling teeth. We won’t make the mistake again of eating there. The term “resort” speaks of luxury and the finer things. The food experience was sub-par at best, the customer service abysmal and not worth the price they asked for it.

Water in the desert Stayed here as part of a wedding party. I don't play golf, so I cannot offer any input on the course, other than the greens were green, the sand traps were sandy, and the driving range was crowded. The resort complex is a series of "adobe-esque" buildings that each contain multiple rooms, spread out across a hillside with stairs taking you to each building. We stayed in a 2 queen room with fireplace and outdoor jacuzzi tub. The room was adequate- 2 queens with quality mattresses and linens, rustic table and chairs, a single serve pod coffee maker, miniature fridge, 2 upholstered lounge chairs, and very spacious walk-in shower. Overall, the room is dated, but still provides adequate facilities for sleeping, watching the over average sized TV, sitting in front of the stone fireplace, or eating take out. It met the basic requirements despite the very apparent worn state. These furnishings and amenities served us adequately well, except for the shower or sinks. Perhaps it was that our building was "up hill" or perhaps it was the desert environment, but water pressure in the room was minimal. For instance, the shower provided a stream similar to that of a garden hose designed to conserve water. There was water, but you had to work at getting your body amply wet. I would recommend that if this cannot be increased, that a different shower head be utilized- perhaps one that disperses the water in a larger spread. Similarly, the bathroom sink- separated from the toilet and shower area, also suffered from low water pressure. Even with both spigots turned on (hot and cold), it offered a weak stream. The wet-bar sink near the fridge and coffee station was no different. The shower also has a "dispenser" system for shower gel/soap, shampoo, and conditioner. If you like the smell of coconut, you are in luck! I was almost convinced that it was the same liquid in all 3 "pumps" or that there was 1 well that all 3 pumps were pulling from. Essentially, if you are NOT a fan of coconut scent, bring your own or acquire while you are there. The outdoor private jacuzzi tub was so very welcome. The water appeared clean, chlorinated, and health code hot. It was barely large enough for 4 but amply large enough for 2 people. The opportunity to end the day there under the starry sky was a welcome respite after a long fun day. It would be advised to bring some sort of appropriate "wet spa" footwear, as the jacuzzi is surrounded by slate stones that are very slippery when they get wet. Sandals or other slip on rubber bottom footwear would be best. Towels were modest in size, though I am above average so this is relative. They still did the job amply. Housekeeping is only on demand so be aware. There is no in-room safe. An iron and ironing board was provided and worked well enough. The dual alarm clocks are connected to the table lamps, which also sports a magnetic cell phone charger for those with iPhones capable of the magnetic charge. USB slots are also provided for the rest of the world, as well as 2 prong electrical outlets. The fireplace was also enjoyable for aesthetics. We purchased a single 4 hour bio-log from the front desk for $12.00. If you are seeking more, it is likely more economical to purchase similar from the store off property. Staff was very pleasant and helpful, regardless of the request. Bellhop bag service is available and room transportation is provided via golf cart. Be aware that rooms "up the hill" come with multiple stairs (there is no elevator as they are all outdoor access rooms in separate buildings). Those located closer to the golf course greens and main building (lobby, restaurant, golf shop) do not have stairs and are best for mobility challenged guests. The resort is spacious so bring good walking shoes with you. The property in general is amply beautiful offering you a true Arizona desert experience. The cacti (do not touch) are everywhere; the flowering shrubbery provide ample ambiance; the mountains and vistas add to the overall wonderful scenery and surrounding! Photo opportunities are everywhere. For those unfamiliar with the Arizona desert environment, this will definitely offer you a chance to enjoy it all around you! Sunsets will be visually stunning- be sure NOT to miss it! The on premise restaurant, "Kokopelli's" is a fair eatery. The menu, while not vast, does offer ample selection for everyone's liking. We enjoyed the ribs, hot and BBQ chicken wings, breakfast buffet (Sunday's only), and drinks. All were amply good, though I know better can be found off property. The catering offering for the wedding related festivities were also amply good. Bar service both for the dinner as well as the wedding festivities were fine. I would have had no objections to eating all my meals there, though I would have missed out on better food elsewhere. The resort location is in relative close proximity to a pharmacy, other restaurants, and other necessities should you need to go. Overall, this was a perfectly fine place to stay for the weekend. If I played golf, it may have proved even more enjoyable. I would happily stay here again, though I may ask for a room with better water pressure, though this was not a complete deal breaker for me.

Not worth it. Not clean , very dated We wanted a nice hotel in Mesa- as we had a wedding in town. This place was really expensive $300+ a night. Our first 'casita' smelled funny and the AC did not work, so they moved us next door. It was a little nicer but still very worn and dirty. If the nearby Residence Inn had not been sold out we would have left immediately. The room was obviously built around the 70s with some poorly implemented upgrades. Faucets didn't work properly in bathroom. Shower wouldn't adjust to had to stand right next to the wall to get shampoo out. Place was gross -dust, stains, etc. Enough said...