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United States
Texas
Grapevine
Benbrook

Hilton Garden Inn DFW North Grapevine

Grapevine, Texas United States of America

Hilton Garden Inn DFW North Grapevine
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Property Location
In the heart of Grapevine, Hilton Garden Inn DFW North Grapevine is within a 5-minute drive of Grapevine Convention Center and Grapevine Botanical Gardens. This hotel is 3.5 mi (5.7 km) from Cowboys Golf Course and 4.4 mi (7.1 km) from Delaney Vineyards.

Rooms
Make yourself at home in one of the 110 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 miles.

Dining
Satisfy your appetite for dinner at the hotel's restaurant, The Garden Grille & Bar, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Grapevine? This hotel has 2131 square feet (198 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Need to know info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
jimdawes2019
|1 review
Opportunities for improvement Hotel is in a good location and the room was decent and clean but could use some maintenance. Small issues not worth mentioning. My issues are more towards the breakfast, billing and lack of follow up. Breakfast here is limited, expensive, and bad. Seems hard to mess up things like eggs, bacon and pancakes but they did. As a Diamond member I am to get points or a $10 meal credit. I opt for the credit by default and they failed to apply the credit. I reached out to the hotel twice and was assured they would correct. They did not. The complaints are somewhat petty, but the overall sense I felt staying here was less than a normal HGI hotel experience.
taimgxe
|1 review
Good visit turn Negative The hotel would have gotten at least a 4 star rating if it wasn’t for $14 pantry charge that should have been credited to my F&B credit instead of my credit card. It’s bad enough that Hilton only allocates $10/person but then to have the front desk agent dispute the eligibility is ridiculous. We bought two beers from the hotel pantry that were deemed ineligible for the credit. Why? Last time I checked, the food and beverage credit is good in the hotel. If you are going to limit the options where it is available then you need to be upfront and specify it. No where on the app does it list any exclusions. Oh, and it gets even better… I am a Diamond member and booked my reservation via the Hilton app but was told that no where on the reservation did it list my status or my MyBenefits preference of the F&B credit. How is that even possible possible? It wasn’t all bad, but this issue really upset for the principle of the matter. The room itself was fine and comfortable. No other issues. Just wish this visit hadn’t ended like it did. It should not have.
atir44
|1 review
Not the best Too many mistakes were made during our stay. We paid extra for snacks in the room and had to remind them every time to bring them to us. They left my husband at the airport for over an hour because they forgot him. We are diamond so we had food credit but we were charged for our breakfast. I have called with a promise that the manager would get back to us but that hasn’t happened. There was no recognition for being diamond…no bottles of water or anything when we checked in, no thank you for being diamond. The front desk people were very nice, except for the ones who checked us in. It’s a very good location and does offer airport shuttle which is nice. The hotel has a good location.
WIWeezy
|1 review
Great staff/Skimpflation Strikes PRO: Awesome location & free shuttle for a quick overnight between flights from DFW. PRO: Helpful staff. When I asked for a restaurant that I could walk to, Night Desk Clerk suggested the on-site restaurant that didn’t look open. Turns out, it was right at closing time, but the chef & bartender where happy to whip up our dinner and a couple of cocktails. CON: have always LOVED the HGI Flatbreads. This was NOT a flatbread, it was closer to a personal pan pizza (for $15.) CON: Only $10 F&B Diamond credit. PRO: the breakfast buffet was only $7.95. (Rarely does the new HHonors credit actually cover anything on the menu.) CON: while the menu said “hot foods” the was only 1 hot food (oatmeal.). HGI used to include cooked to order omelets, eggs, bacon & potatoes on the breakfast buffet. Overall - good location near DFW but don’t expect the HGI amenities that you may have come to expect.
Al P
|1 review
I would stay again. This hotel is perfect for a short business stay. The staff is amazing and helped in any way they could. The location is walking distance to a great sports grill/bar and also a steak house which was very nice. There is a free shuttle service available to and from the airport. There is a sit-down breakfast available, but it is not complimentary. I wish they had a small selection that was complimentary. I will plan to stay again when traveling to Grapevine.

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