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United States
Florida
Jacksonville
Jacksonville-east

DoubleTree by Hilton Hotel Jacksonville Riverfront

Jacksonville, Florida United States of America

DoubleTree by Hilton Hotel Jacksonville Riverfront
3.5
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Property Location
DoubleTree by Hilton Hotel Jacksonville Riverfront is centrally located in Jacksonville, a 5-minute walk from Museum of Science and History and a 3-minute drive from Jacksonville Museum of Modern Art. This hotel is 1.2 mi (2 km) from San Marco Theatre and 1.7 mi (2.7 km) from VyStar Veterans Memorial Arena.

Rooms
Make yourself at home in one of the 293 guestrooms featuring MP3 docking stations and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Amenities
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
Satisfy your appetite with American cuisine at St. Johns Provision Co., one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 19 meeting rooms. Self parking (subject to charges) is available onsite.

Need to know info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
danm944
|1 review
Stay away! Just checked in . I have visited homeless shelters that have newer, cleaner furniture.- The wallpaper is falling off the wall in the bathroom. I would't walk barefoot on the carpet for a thousand dollars. The mismatched furniture is 40 years old and stained. The room smells of mold. I this is my UPGRADED Jr Suite for being a diamond member.
Alex U
|1 review
A Health Department Nightmare I don’t know how this hotel is still operating. Blood on the mattress, mold on the ceiling and walls, mold and mildew in the bathroom, and an AC unit held up by 2x4s. I was also charged $300 for an upgrade! It is unsanitary and unsafe. The pictures only capture the worst of it. They should be closed down as a matter of public safety and health.
scottindy27
|1 review
Gross; just gross I've been a Hilton Honors member for many years, and this is easily the worst Hilton property I have ever stayed at. It's time to either renovate or sell this property. The rooms are gross. I checked into a room with worn and stained carpet, lampshades barely hanging on to the lamp, yellowing and stained bedding, bathroom vanity that was old, worn and paint peeling, and more. I would stay in my car before staying in this room. I was then moved to another room that was slightly better, although still bad, but the A/C could not keep up. At midnight, it was 79 degrees in the room. I did figure out that if I pulled the beat-up wooden cover away from the wall, it worked better. Really, Hilton should fix this property. I will never stay here again.
Jemmie33063
|1 review
Not up to Hilton doubletree standards For a Hilton property the condition was poor. The faucet and bathtub spout were separated from the wall. The wallpaper was Bubbled and the carpets dirty and worn. Beds worn out too and uncomfortable. no maid service . Perhaps daily maid service is not offered, but it was not mentioned if that was the case. I did hear that the hotel is to be refreshed and renovated by a new owner soon. It is way past due and should not have the doubletree name. However the staff, especially Ashanti at check in desk were very pleasant and helpful.
kevin g
|1 review
Stellar Front Desk/Bad Room I will start by saying Ashanti at the FD really did a fantastic job, great energy and client engagement. Room was purchased via third party so I expected a little roughness but was terribly disappointed. They should only offer these room late night and for walking at a steep discount. Bathroom was okay, but the room was not better than a truck stop motel. Dirty bathroom door handprints, dirty rug with stains, stuck patio door, broken air vent, damaged paint on walls and doors, dead plugs, no refrigerators, and the list can go on.

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