Radisson Blu Hotel Sandton, Johannesburg

Excellent Hotel Great hotel with spectacular views. All staff is friendly from security guards to cleaners. Rooms are big and clean although the hotel requires a renovation. The food is also good and tasty. Good thing is it's also close to Mandela Square and Sandton City. Overall good hotel

Review of Radisson Overall had a nice and pleasant stay. Was only there for one night. Check in staff was pleasant but not very warm and welcoming as i have experienced at other hotels. Rooms were well sized, bathroom was clean. Overall the shower was disappointing as it wasn't a tradional shower head, it was a handheld shower which was positioned from higher up. And no slippers were available in room.. however it was still a pleasant and good stay considering the fair price.

not very good experience i was expect better experience so it did not meet my expectation , i was expect something memorable as it was my wife's birthday

Disappointing Radisson Management here is slipping badly. Got sent to the wrong room. The pool bar is there only in name. Warm beer in the fridge which they tried to palm off as cold. And they need to get most orders upstairs. Takes over 10 minutes each time. Up your game guys

Never again! I recently stayed at the Radisson Blu Sandton with my boyfriends company for a function and one disappointment after another. We got there at 11.40 and we're told the rooms would be ready at 14.30 and not at 11.30 like previously communicated with the company. They told us to head up to the pool for lunch. We did, only to be told they are not open. Eventually after asking what must we do now? no room, no lunch, no drinks they eventually served us drinks. We then went down at 14.45 and the rooms were still not ready, keeping in mind we had a function to attend that evening and needed to get ready and some still had some work to do. After speaking to managers, FOH staff some of us eventually for rooms, and not the rooms we reserved but it was something. The staff just shrugged their shoulders and said there is nothing they can do due to a previous group checking out late. So it's not their problem, which infuriated some of the people in our group. Also the company had booked about 40 rooms for that evening. 3 of the couples were asked to share the penthouse suit only for one of their wives to get locked into her bedroom after the door jammed. The staff took 20min to get there and after 1 hour her husband had to literally break the door down to get her out, we were now running late for our function. Our room also only had 1 coffee pod, 1 milk, 1 robe... it was a king room ment for 2 people. We then asked for a free shuttle that the hotel provides within a 5km radius from the hotel. At reception they said we didn't need to book, just head down to the entrance and ask. We did this and 4 shuttle drivers were sitting there refusing to take us. Said reception didn't know what they were talking about and they showed us they has taken a permanent marker and blacked out the "5" and said they changed the free shuttle served from 5km radius to 1km. So they won't take us. I showed them on the hotels website it says 5km, they shouted and said no it's 1km. So we stopped arguing as we were already late and called an Uber They were promised a fixed door on return. Well apon returning that evening, not only did their room key not work, their door had not been replaced and they had to move to another room on another floor, this all at 11.30 the evening. No apologies or anything from the staff. The next morning when checking out, I asked if a drink we ordered from room service could be taken off our bill as we didn't open it. The lady at the counters response was "No sorry, but YAY we can drink it now" needless to say I went back to fetch the drink. The FOH staff have no customer skills what so ever! Pathetic service from the staff!