Camden on the Lake Resort & Spa

Stay away. Worst customer service ever Would not recommend and would never stay here again! My daughter and I take a yearly Mother’s Day trip. We stayed here our first night on our way to Chelsea, Oklahoma in May 2024. I had never been to the Lake Of The Ozark ‘s. And unfortunately, we stayed at probably the worst resort. The customer service is nonexistent. When I checked in, the first question I asked was about Ubers. Instead of engaging in conversation, the Clerk moved the Uber cards from the end of the desk and then continued to check me in. My daughter, and I wanted to go out onto the public balcony to take photos of the harbor. The doors were locked and hard to open. And instead of somebody coming over to assist us, she called across from the desk, saying to unlock it a certain way. So rude! I don’t understand why public access to the outdoor facilities was locked in the middle of the day. Is this hotel that unsafe that they have to lock the doors to view the harbor at 3:00 in the afternoon ? We went downtown for dinner and drinks. I am sure Lake Of The Ozark is for some people, maybe families with young children. But I absolutely hate tourist traps like this! When we returned, I asked the person at the front desk about the Bar and Restaurant on the premises. She was so nasty and unhelpful. She said that she didn’t know what time they closed, pointed down the long hallway and said that we could just walk down there, which was a bit of a hike, to see if they were open. We decided to go back to our room to sit on the balcony. We opened the sliding glass doors and there were about 1 billion little gnats or bugs. We couldn’t even step out onto the balcony. We shut the door immediately, but there had to be over 200 little black bugs all over the ceiling and in the bathroom all night. In the morning, there were probably 50 dead bugs in the sink! It was so disgusting and upsetting. We checked out as soon as we could in the morning. As we continued traveling, we were notified by the credit card company that an additional resort charge was added to our bill. I immediately called and they told me it was a resort fee. They did refund it. But there are no amenities, customer service, or anything that would require a resort fee. Do not go to this resort. You will be very disappointed

A huge disappointment all around Main restaurant/bar closed for renovation, yet no mention on website. Lower level bar/restaurant was tacky and served martini into a plastic cup. Electric fireplace was laughable. Mold on bathroom baseboard. Place was understandably deserted. Look elsewhere for hotel.

Good hotel It's nice resort but I would call it just hotel. Honestly, nothing to do/no any activities as a resort beside swim in pool bar, but it wasn't active. Yes it's fitness room like in any other hotels, you can rent marina, stage for occasionally entertainment but otherwise nothing else to do.

Best resort at the lake Camden on the Lake is the best resort at the lake of the ozarks. I’ve stayed there many times with family, and friends. Highly recommend to anyone wanting an upscale resort with onsite F&B, music entertainment, boutique, spa, and swim up pool bar!

Will be back :) Great resort! Loved the atmosphere and the magnificent views! Everyone was very nice and helpful. Will be back in the summer to enjoy the water! Can't wait! Also, I went to the Boutique to shop for a gift. I was lucky enough to be there when Amy, the Boutique GM, was working. What a tremendous help! She was super friendly and a complete professional. Amy is the very best! I could not be happier with my experience and my purchase. This was the first time I had shopped at the Boutique. And this experience has turned me into a very loyal customer :) Thank you!!!