MainStay Suites Las Vegas Convention Center

HOTEL CLOSED without notification I booked rooms at this hotel back in Feb 2024 for a conference in August. The hotel closed and no one bothered to tell our company that. HORRIBLE and dishonest practice of this company. Only found out by calling to confirm a few days before. Left us in a terrible lurch.

Extended Stay Las Vegas I had to have emergency surgery across the street at Sunrise hospital and opted to stay atThe Extended Stay. The Manager and staff were beyond helpful in assisting me with navigating the property and surrounding area. My room was continually cleaned, there were lots of fresh towels, bed sheets were changed daily and coffee and breakfast bars available in the morning. I would highly recommend Extended Stay for any of your housing needs. It is conveniently located to many Las Vegas landmarks and the facility is kept clean.

Brian was very nice and helpful Rooms are very nice for the part of town they are located the front desk guy (Brian ) was very nice and helpful very accommodating considerate of my situation he was very helpful to me and so I came back a couple days later to stay for another night

OVERBOOKING SCHEME BEWARE OF THIS HOTEL!!! Book this nightmare hotel at your own risk! Apparently, they don’t know the meaning of reservation and that you need to hold a room if you charge the customer a whole night total cost!!! They overbook and could cancel your reservation on the day of stay! Very greedy and the manager - someone who call himself as just "Jay" is very unprofessional! I was traveling to Vegas for business and my 12Hrs flight was delay for a few more hours. Made to the Hotel and the were no rooms available even when my reservation was confirmed. Even worst, they did charge first night to me and the manager refuses to proceed with a refund. I'm looking for legal support to make this people understand this is basically a scam and based on reviews across the board we can confirm many passengers are suffering the same scheme. They charged my CC, the hotel overbooked and I had to scramble to find another hotel on 01:00 AM evening at much higher price! A total nightmare!

Good Tage was very helpful and kind and helpful very catering young man. Helped me with my stuff which was very kind and understanding.i have been here for a few months and they treat me like family and I appreciate it