Red Rock Casino, Resort and Spa

Disappointed. The property and amenities are great! The location is wonderful as it's close to Summerlin, shopping, the freeway. We were disappointed with the response of the cleaning staff. We accidentally left the DND light on and when we returned to our room and saw our mistake, we called and asked that the room be cleaned; the cleaning never happened. We called a 2nd time and were told that the supervisor would be calling us. The supervisor did call and told us that we had left the DND on and we said we knew that but it had now been off for several hours and we called the ask for towels, cleaning, etc. We were finally asked if there was something they could provide to make up for the situation. Since it was evening, we suggested that perhaps something the next day for breakfast, that never happened. The room has 3 phones in it and I seriously hated touching them, they were filthy!! I also realized, that I left a cell phone, book & sunglasses in the night stand. My fault and something I've never done before. I called the resort a few hours after checking out and was told that Lost & Found does not get reported until about 11 p.m. and it would be best to call the next day. I called the next day and was told nothing was found. The lady I spoke with was very nice and said the room was again occupied and they would check and hopefully the new occupants are honest. This tells me that the cleaning staff did not open the drawer to the night stand to check it, which one would think all drawers, closets, etc. would be checked in-between occupants or....if they did....well I guess I'll never see those items again.

Solo is fun filled Unlike another review posted for July 2024, my stay was excellent! Room on 17th floor was clean; everything worked (including air conditioning on 112 degree days); and staff delightful. But I want the message of this review to be: it's fun to spend a week at RR solo. Be open to chatting with staff, other guests, new friends you make. That's what I did as I swam, bowled (meeting a wonderful couple from the UK), ate some of the most wonderful meals at Lucky Penny (yea to Terry, Manny, Benji), Yard House (incredible margarita); and Leoncito (chicken tinga tacos a must). A bit of gaming paid for most of my trip. Don't forget the Farmer's Market (walkable). Got a car? No visit (I've been 6 times to RR) is complete without the incredible views/hikes at the nearby Canyon (my tip-- visit both in the morning and then again as the sun is setting). Stop at Blue Diamond park about sunset and meet the wild burros. Then back to RR for an adult beverage. I got the same service as a solo that the couples around me got. Chat, explore, stay.

If you have germ issues or need really nice amenities and cleanliness, don’t stay here Very dirty, very disappointing. The amenities are needing completely sterilized. Sink and drains are clogged up. I even ordered room service and they brought the completely wrong food. I called the front desk and they told me that “housekeeping is lacking right now@ and then did nothing for me. But they did offer to move me tomorrow if they have an open room, which is fair. This is just the phone. I tried to take a video of the whole room, but it wouldn’t let me upload it.

Fun place to spend the day Red Rock Casino is located in Summerlin and is a really fun place to spend the day. They have a bowling alley, movie theater and a huge variety of dining options amongst all the latest slots. The pool is nice and offers poolside service if you’re at the pool for the day. They also have a spa that offers many services. Parking is easy and covered garage parking is an option. Many activities to keep you busy on a very hot day!

Awesome Service Red Rock is an awesome resort! The food, service and entertainment are on point! I recently hosted clients and they were impressed. Rachel, my Casino Host always goes above and beyond. Trinity, our cocktail server made sure we were always well taken care of. Franky and all nighters at the Rocks lounge was awesome.