Indian Head Resort

Great Locale for a Christmas Tree Weekend Stayed here the Saturday after Thanksgiving so we could cut our own Christmas tree at the Rocks. Location is convenient for this. We did not eat here but they do have a restaurant and breakfast brunch. There is an indoor pool and hot tub as well as an outdoor heated pool and hot tub. We tried them all but preferred the indoor pools, although some braver souls seemed to prefer the outdoor hot tub (not so much the outdoor pool). The rooms were nice. Comfy beds. Nice bathroom. Only downside is you need to go outside to access the amenities.

A gem of Americana. This feels like a 1950's roadside motel. It is a gem of Americana. Our room felt updated, the bathroom felt a bit dated. The resort has a lake with boats and activities. Indoor and outdoor pools and hot tubs. Several private cabins around the grounds. Full restaurant and bar. A cute store, and a tower, extra $1 charge, that allows you to see the area. Our room had an electric fireplace. Close to town, if you would rather eat there, and also close to the Flume Gorge.

Disapointed I stayed at Indian Head Resort this past weekend for one night, but I doubt I would ever stay there again. Upon arrival at approximately 3:30PM, we were met with a line at the door, and it took over a half hour to check in, probably 45 minutes plus. Apparently, we were lucky because the line continued to spill out into the parking lot, I can only imaging how long it took others to check in. I just reviewed their check in policy and found this: Check In: 4 PM - Check in time may vary. 4 PM is not guaranteed. They stated our room was not ready, but eventually they found us one. The person checking us in said she didn’t know why everyone came in all at once, and they had been there since 2PM. I doubt checking in at 2PM would have worked when they can’t even check you in at 4PM. Not a great start, but we dismissed it and continued with our day. We went to our room (across the street) and found it to be clean and comfortable, with a nice view. Nothing special but no complaints. We headed over to the “heated” outdoor pool and found it to be very chilly. It was about 72 degrees out and the water didn’t feel much warmer than that. Others in the pool agreed. No one stayed in very long. We decided to warm up in the hot tub, but after one look that was a hard pass! The water was very cloudy and unappealing. Next was dinner and I have to say it was one of the worst dinning experiences of my life. We brushed off the lengthy check-in, cold pool and dirty hot tub, but this dinner was our breaking point. The service was non-existent, and the food was horrible. We sat for a very long time before anyone even came to our table, and it wasn’t busy at all. The first thing we tried to order they were out of, so we decided just to order a pizza. I bet we had been seated well over an hour before we got the pizza. We each agreed it was horrible and had trouble finishing one slice. We had been chatting with other guests about the experience and ended up giving them our pizza. Everyone concurred about how awful the restaurant was. Bottom line, if you take away the pool, hot tub and restaurant, it can hardly be considered a “Resort”. What you are really getting is an outdated, overpriced motel room.

Nice stay We loved the amenities (like peddle boats and the viewing tower)! The bed was a little small, but overall the room was nice and my husband and I enjoyed our time here. We would recommend it to friends and would stay here again in the future. The only downside was that breakfast wasn’t included, but you could pay $17 for breakfast. I didn’t check it out so I’m not sure if it was worth it or not. :)

Good and not so Without a doubt: LOCATION, LOCATION, LOCATION. We visited September 20-23/24 (room 206). The view from the balcony was fantastic, even though the color was about 10%. Mario is a shining star. He tends bar and is personable, intelligent, articulate, efficient, understands the business and provides GREAT customer service. A real keeper; he’ll go far in the hospitality industry. The front desk staff also did a very good job. The design of the landscaping and its maintenance is very good. As you expect, in resort that is 54 years old, Indian Head Resort has apparently undergone many additions and expansions. At this time, there is not much evidence that there was a plan; walking from one part to another doesn’t always seem straightforward, floor levels change, sometimes three times in the same room, wiring on the balconies is supported every 4-5 feet by a nail that has been bent over, baseboard heating interferes with both main entry and balcony door and the air conditioner has a quarter inch gap. There has been inadequate maintenance for quite some time, maybe years. A special note: the WiFi is very slow – about 5 Mbps download. Trying to download a 995 Kb file failed multiple times; it took two days to get it. Speed tests on T-Moble 5G phone service were similar, and it often downgraded to LTE.