Rosewood Sand Hill

The Perfect Resort for a lifetime experience and family getaway I recently stayed at Rosewood Sand Hills, Menlo Park for a retreat, and I can confidently say it was a spectacular experience. The property is simply exquisite, featuring expansive grounds that are beautifully maintained. My room was incredibly spacious, providing the perfect space to unwind just next to the pool and spa. I particularly enjoyed taking morning walks around the property, soaking in the serene atmosphere, and the large heated pool was a fantastic way to relax after a long day. While most of our meals were served in the retreat conference rooms, I did manage to enjoy a couple of meals in the main dining area, and the food was nothing short of spectacular. One night, I had the sea bass, and it was absolutely to die for! This is a place I would love to return to with my family for a longer holiday. I’ll definitely work hard to make that happen, despite the higher price point. I highly recommend Rosewood Sand Hills for anyone looking for an unforgettable getaway!

Minus the on-going spa renovation, Rosewood is still perfect! To return to the Rosewood after a long hiatus was something I looked so forward to. Rosewood has always upheld its standards as the only place to stay in Palo Alto. Prior to my stay, a kind guest relations person emailed a pre-welcome hello. Unbeknownst to me, Josh Clark with his mind reading/FBI undercover operative skills is the most intriguing hotel staff member ever. He met my pillow and early check in request and added his special touches. There is customer service then there’s Josh Clark’s brand of hospitality! Josh’s PR acumen is next level. He may be young but he’s wise beyond his years. He adorned our space with a picture of my husband and myself, my favourite bath products, my favourite soap (Rosewood it carried ages ago and I loved it) then laid out snacks of my favourite cheese, fruit and wine. How he knew all this astonishes me. The gratitude I have in my heart is immense. Thank you, Josh. Besides “the star of the show”, Joey Marcacci in in-room dining, Roman the valet and Sandy Oliviera at the front desk were exemplary humans. Kindness, patience and happiness oozing from their pores. The cherry on top was meeting Eva, the yoga teacher. What a kind and lovely person she is. I’ve been going through health issues and her yoga was restorative, helpful and calming. The 7am scheduled classes were too early for us travelling from Texas and the East. We requested an 8am class with Eva and she so kindly obliged. I’m returning to stay just to take Eva’s classes again next month! I have to say the spa being under renovation was a very sad point for me when I arrived but all these people made up for it. I did spend my few days solely at the property while my husband was at meetings. Yoga, the outdoor gym and pool kept me busy enough. Room service was totally en pointe. I ordered their incredible roast chicken a number of times. I’m looking forward to returning for a repeat performance!

Never ever staying there again! This was my second time staying at this hotel and definitely my last! The breaking point came for me when l was returning to my room after dinner at the Madera. The lighting/signage is very poor and l was trying in vain to find my room in the darkness. There a woman with her naked child standing outside of a room. I was really struggling to see the room numbers and had to walk part way to the entrance of the room just to see the number. This crazy woman immediately began screaming very nasty obscenities at me accusing me of trying to break into her room and kidnap her child!. Huh? She continued to threaten me by calling security. I was so shaken and traumatized by this that I called the manager, but he really wasn’t interested. Finally, the rooms are incredibly outdated with walls so thin that you can hear your neighbors talking and moving around their room. No quiet night’s sleep here. Next time l have a very early morning appointment in Menlo Park, l will just stay home where there are no crazy people and it is quiet, then drive in from the City.

Relaxing resort on the middle of the Silicon Valley hustle Beautiful grounds, friendly service, clean and spacious rooms with balconies. The cottages are a bit older but well maintained and still classy. The tranquil fountains and bunnies hopping around add to the zen of this place. Although the hotel is close to a highway, it is tucked away and relaxing. The spa is undergoing renovation right now, with services being provided in an alternative building. I have to give a shout out to Phuong, who did a truly amazing job; I felt like a million bucks after her 90 minute massage!

Highly recommendable. I would highly recommend the Rosewood Sand Hill Resort to anyone visiting this area. The rooms are large, comfortable and immaculate. The whole ambiance is extremely peaceful and relaxing. The staff is very helpful. Beautiful pool and gardens to enjoy. We were driving around California for a week and this was a great way to end our vacation.