Awesome. Wow. Thank you W team. Great hotel in a great neighborhood. Diego M and the concierge team were absolutely fantastic, helping with all the extra touches and recommendations. Truly a world class team at a world-class hotel/spa. Well done! Would recommend any day.

Good Fit for W Brand During a mattress run in Mexico City I tried W to compare with other Marriott options and a few from other hotel chains as well. While W is of a different style than most, given what W is intended to be I thought this hotel was quite good and I can recommend it. I booked the entry level room and was upgraded to a Fantastic Suite as Marriott Bonvoy Ambassador Elite. The room was not very spacious at 50 sqm and it was more like a larger room because there was no separation between the living room and the bedroom. That said, the room was a good fit for the W brand because it was certainly not boring and bland. I liked that the room was very bright with large windows and a nice city view, in fact there was even a window behind the toilet. The window in the shower / bathtub area was perhaps less convenient however because due to the shape of the building there was a view of other rooms of the hotel from there so it was necessary to pull the curtains. The room was nicely decorated with a local flavor including the large painting on the living room wall and the strip above the bed which contained several pieces of local art (wood animals) set in a lit glass enclosure. There was no carpet at all and the floor was almost entirely shiny white tiles, making the room even brighter. There was also a small balcony but the door was locked and it was necessary to call housekeeping to have access to it and it was more to stand up and enjoy the view - there was no chair there. This hotel is not that recent but they entirely renovated it in 2015 and it showed; they did quite a good job with the renovations. The one thing they could never change and which is the weakness of the room in my opinion: the ceiling was very low. This might be an issue for tall guests. For breakfast the menu was entirely a la carte with decent options and the food was delicious. I also had lunch at that same restaurant which was excellent as well. On the ground floor was the Living Room bar with some music which made the reception area a bit noisy. One odd thing is that it was not possible to order drinks only, it was necessary to order at least one snack. Overall W is a nice hotel, I liked the room design, dining was above average, and loyalty recognition was good with the suite upgrade. I can recommend this property to people who like the W brand in general because it does what a W is intended to be quite well.

W Mexico AMAZING In So Many Ways!!! As an ambassador elite member who travels to over 70 hotels per year for the last 25 years, I’m happy to say that this location not only presents a beautiful property but more importantly amazing staff. They were so customer centric, so accommodating and still willing to do everything they could To ensure our ultimate satisfaction!

Regional Meeting Host there! It was such a great experience to have our first meeting at W Hotel in Mexico City. The events team bring us a five-star experience. Their services, coffee break and location are the bests in the area. I strongly recommend them.

Worth it! Great experience for the price. Was a bit disappointed that there was not a pool but the other amenities made up for it. Given the nightly rate it was more than we expected and the area was very safe. The breakfast every morning was excellent and filled us up for almost 8 hours.