Sonesta Select Miami Lakes

Clean and Comfortable Clean and comfortable room for the night. Nice pool area, although we didn't swim. We were in town for business and the location was good. Staff was friendly. Limited breakfast available with room, or you can purchase a heartier meal. I would definitely stay here again.

Superior King Suite Room This hotel gets a 5⭐ from me. Was here for 1 night stay celebrating our anniversary and Robert took very good care of us. Robert rewarded us with one of the hotels fantastic king suites. What a amazing suite. This king suite had everything we could asked for plus more. The bed was super soft with comfy fluffy pillows, lots of clean towels washcloths, soap, shampoo& conditioner dispensers, 2 TV's in the suite( bedrrom&livingroom), microwave& fridge, came with a nice size eatery table or a nice tray to eat on the couch. We loved that the ice machine was right across the hall from our suite and the suite had a walk out balcony to catch some fresh air.

Basic Coolke Cutter Accomodations near a fairly safe neighborhood. Positives were the lodgings being so close to major roadway . Another nice discovery was having a shopping plaza nearby that featured a Winn- Dixie grocery as well as a terrific local breakfast spot. So, the Sonesta Miami Lakes was conveniently situated with regards to food, supplies, and a change of scenery (especially necessary on a very rainy 3-day weekend in which we came to see live professional tennis). Related to the entrance/exit angle: the facility itself contains lots of back and side ground entrances if you’re just wanting to slip in and out easily without fanfare. There are two elevators that navigate Floors 1 through 4 efficiently and promptly. The stairwells are carpeted and clean, as are the hallways. The ground floor houses a guest laundry. Staff was helpful and polite, but came off as reserved and even guarded, in affect. One is accustomed to housekeeping staffers who avoid contact with clientele. Generally, I neither expect nor welcome interaction with hotel housekeeping. However, the need for genial feedback is greater with employees such as front counter agents, concierges and even lobby-cafe barristas. The public relations sphere category applies to all of the aforementioned hotel employees, and at Sonesta Select Miami Lakes, many of them are either poorly prepared, poorly equipped, or poorly placed in their jobs in these not-inexpensive lodgings. Here, I concede I cannot know the complexities of life that confronts recent transplants. So many of the staffers at jobs which more fitting individuals sniff it, came to the U.S. from Central and South America and Mexico and are a paycheck away from poverty. These folks are looking across at me from a wide, wide ethno -cultural and lingual and socioeconomic divide. By contrast, I embody the established class or caste. This status allows me to enjoy limitless access to capitalism’s many freedoms and social privileges.

Great experience Very good customer Service Sergio at the front desk was very helpful when we first arrived and everybody was very friendly. Very good rooms and excellent service - they even have Starbucks in house which was so great ! All around excellent experience. Management is fantastic. Thank you

Very nice Staff was very friendly and helpful. Room was very nice. Bed was comfortable, pillows were fluffy. TV had mostly sport and business channels but we didn't spend much time in our room. It was cold and rainy so didn't get to take advantage of the outdoor amenities. Close to Hard Rock Stadium, easy drive. Definitely would stay here again.