Clarion Inn & Suites Miami International Airport

One of the worst I have so much to say. I stayed a week and a half. The staff are unfriendly especially the older lady at the front desk. The cleaning staff are even worst, the room are not clean at anytime. You have to ask for clean towels and sheets and take out your own trash. The beds are super small for queen beds and uncomfortable. The tv didn't work most of time. I ask one the cleaning lady about the water because a morning there was no water, she literally told me don't ask her go to the front desk. I went to eat at the hotel's restaurant Miro's, the lady had an attitude she refuse to give us another menu so a group of 6 people with one menu trying to figure out dinner, for someone else to walk in and ask for a menu and she hands them one. The food was not cooked and was cold. I woke up to a guy painting the door and when I opened, he said wet paint. Who paints a door with guest inside and don't say anything.

What a dump! Our flight from DCA to Miami was delayed and so we arrived at 1:00 a.m. at Miami international airport. Scrambling to find a hotel room I search booking.com for hotel near the airport that had shuttle service, complimentary breakfast an a four-star rating thought. I thought I was calling the top results search which was the Holiday Inn Express & Suites Miami Airport directly when I dialed 833-669-1014. I was not. It took me the reservationdesk.com. Although the Holiday inn was not available, The agent who I thought was a representative of the Holiday inn was able to find and book me a room at the Clarion. It is beyond words to describe my disappointment. We were given a phone number to call to get a free shuttle service. However we were told that the last shuttle runs until 1:00 a.m. since we arrived at 1:15 a.m. there was no shuttle service. We had to order an Uber $17.94. What A Nightmare!!! This place is a dump! Upon entering my room, I was initially greeted by the smell of mold, mildew and old carpets. The implications of such neglect extend far beyond mere discomfort; they pose a serious health hazard to guests. Mold spores can trigger allergies and respiratory problems. A restful night's sleep should never come at the expense of one's health and well-being. The room looks run down to say the least. There are zero amenities as one would expect from a hotel in the Clarion chain. The bathroom was disgusting. There is no shampoo only conditioner. The bathroom fixtures are rusty. The next morning when we walked over to where we were told that was complementary breakfast, The employee said there hasn't been complimentary breakfast for the last 4 years. The shuttle service runs on the hour so if you miss it you have to wait a whole hour. I would never book from Reservation Desk com and certainly will never return to this hotel.

Terrible property! Please, don't spend your money in this property. Pay more in other hotel, but never visit this place. Terrible lobby furniture. the room smells so bad. stained and wrinkled sheets, stained blanket with blood. No water in the room. Hair on the bathroom, stained towels. The room looks like the past century. Trash in the hallway. The cherry on top, the first room was assigned to me was occupied.

Never again I guess you really get what you pay for. But wow. Let's start on the positives: 1. Close to airport 2. Price was great 3. The view of the airport was amazing seeing the planes take off and land 4. Water pressure was great for showers 5. Microwave and fridge were good 6. The staff were okay nothing spectacular but not bad. 7. The iron/steamer was good Cons: 1. Parking? Thought it was free but apparently you have to pay (which was actually one of the reasons i chose here thinking it was free) smh 2.Room was so musty and old looking. My sinuses were off the charts with this one. There were stains on the curtains like if it was there since the early 1800s. Had to use my air freshener just to get the room to a bearable scent. 3.A cockroach came peeping out the ac vent and to my amazement I saw a next cockroach this time in the bathroom. Luckily, I was able to deal with them and not wake up to them. 4.The elevator wasn't working for a bit in the night. So we had to walk up 8 levels of creepy stairs after a long day out. These things happen so I’m not upset about that but what upset me was that there were no signs warning us that they were not working so guests had to be telling other guests what to do and trying to locate the stairs which was very well hidden I must say. 5.The TV was crazy and dated. It kept freezing or losing connection. It wasn't even a smart TV, in 2024? that's wild. 6. The safe looked like it was built in the 1700s, my money looked like it might have been safer if i left it under the bed. Overall, I won’t even send my worst enemy there. If it wasn't for such a short time and the fact that I was trying to rack up AA miles I would’ve definitely cancel on the spot and go somewhere else. Feels like some ptsd cause now i'd never want to book a budget place like that again.

TOTALLY DISGUSTING - STAY ANYWHERE ELSE This place is disgusting. The web pictures must be at least 30 years old. Dated & drab exterior, no air conditioning in the lobby, needs to seriously be painted. Our room smelled so bad I had to go by air freshener and a candle to light. Carpets are dirty, I wouldn't even consider sitting on the furniture, wore my sandals in the shower. TOTALLY DISGUSTING...........