Travel
Canada
Ontario
Golden Horseshoe
Niagara Region

Americana Waterpark Resort and Spa

Niagara Falls, Ontario Canada

Americana Waterpark Resort and Spa
3.3
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Property Location
With a stay at Americana Waterpark Resort and Spa in Niagara Falls (Lundy's Lane), you'll be a 3-minute walk from Waves Indoor Waterpark and a 2-minute drive from Canada One Factory Outlets. This family-friendly resort is 3.1 mi (5.1 km) from Fallsview Casino and 3.5 mi (5.6 km) from Casino Niagara.

Rooms
Make yourself at home in one of the 202 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools and a complimentary water park. This resort also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Dining
Grab a bite at Fields Bistro, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Need to know info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Companion32879703003
|1 review
Beware, housekeeping may remove your items before checkout! The hotel is okay overall. I’ll start with the good: Our kids liked the waterpark and the arcade. It was convenient having Boston Pizza in the hotel. Not so great: Rooms were ok but the beds are awful. **It’s definitely not just that it suits some preferences but not others. It is like sleeping on springs with a sheet on top. Worst bed I’ve ever slept on. Everyone in our group agreed. Expect a terrible night sleep. Terrible: We were very upset on our last day at the hotel. We went out in the morning. Left our stuff in the room because we were coming back before checkout time. When we got back, they had emptied our room!!!!!! Bagged up our personal possessions so that they could clean our room. We returned at 10:30 to find our stuff gone. This happened to other people in our group as well. Feels violating to have random people touching your stuff that you left out while expecting it was safe in your room. Makes you wonder if housekeeping can be trusted at all. We complained at the front desk and they didn’t seem to care. We called later to speak with a manager and just got an apology. This would prevent us from ever choosing to come back.
Relax11204501140
|1 review
NOT WORTH THE MONEY Not worth the money for sure even on bogo. Arcade a rip off half the games don't work and you have to walk thur to go to Waterpark expect kid meltdown lol. Heaters in room are very noisy and wake the kids up turning off and on all night. No shampoo or cream rinse in room only and soap dispenser in the shower that says all in one shampoo conditioner soap. Very noisy in the hallways with kids running and screaming late into the evenings
breezer97
|1 review
Fantastic stay Check in was super easy. Felicia was very professional. She was friendly and very kind when checking us in . Our stay at this hotel was very nice . Had a fantastic interaction with the manager Lolita. My kids loved the waterpark. Rooms were clean. ***after we checked out we received a call from the hotel that they found our ‘very expensive’ iPad in the room . I was extremely thankful that they found it, as we were not even aware that we had left the iPad behind . My husband and I both did a final walk through before check out and both missed it . I am grateful for the honest staff at the Americana , not really sure who found it , but thank you for getting it back to me . ( it says a lot about the integrity of the people who work at the Americana) Thank you
X859QJashleyl
|1 review
So yucky As a family of 3 (mom, dad, 3 year old son), we checked in around 7:30pm in a Friday night for. Weekend stay. I was immediately hit with a mildew scent upon entering the hallway. Fine whatever, not a big deal but definitely gross. My son was excited to go to the water park so rushed to change into our pool gear and found our way there, and OMG. The ENTIRE pool area is digusting. You are not required to shower or wash before entering the pool area. Hair and boogers and dirt EVERYWHERE on the wet floor. Not a little, ALOT. Everywhere. Watching some people walking barefoot on it made me gag and almost vomit. I did my best to participate with my son but found it hard… all I could think of is how I am 10000% sure they do not clean the pool area. The wood fences separating the pools are falling apart and green with mildew. Whole place is just … anywho. I got back to my room to change and of course there is hair all over the towels, in the shower, wad of hair in the drain.. I will never step foot here again. Absolutely wild that they charge people this much money so they can risk contracting some disease. I added a photo of my wristbands to prove I was in fact staying here.
MABB222
|1 review
Great Service, Location and Price Value Check-In was easy, clerk was very friendly and used visual to give instructions on what door to park near, that was helpful as we got in after dark. We had a Deluxe Queen room which was very roomy and clean. We were on the 3rd floor at the end of the hall and it was quiet. The location was also quiet with plenty of food options around, including Starbucks next door and Tim Hortons across the street down a bit. Down a block was a bakery with already made homemade foods, we took advantage of that for a dinner. The room had a fridge, microwave and coffee maker. We also enjoyed the easy access to the water park!

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